There is a lot of industry buzz around how AIOps will affect change within IT Operations (ITOps). According to Gartner, Inc., the term “AIOps” describes platforms that combine big data and machine learning to support ITOps. This means that the problems being solved aren’t novel, the approach is. In ITOps or any other business unit, there are two primary constraints: time and money.

We’re proud to launch BigPanda’s Future of Monitoring, IT Operations and AIOps survey – a comprehensive, in-depth look at the current state of monitoring and IT Operations, and where the industry is headed.

If you’re part of an IT Ops or NOC team, or if you manage one, you know that overwhelming IT noise is your #1 enemy. Not only does it flood your teams with false-positives, but it also buries critical root-cause events and it makes it hard to proactively detect expensive P1 and P0 outages.

By augmenting operations teams, AIOps enables organizations to preemptively ensure that applications, architectures and infrastructures are ready for rapid digital transformation.

Built-in AI/ML—such as in AppDynamics APM—delivers value by activating the cognitive engine of AIOps to address anomalies.

Proactive Incident Analysis, Diagnosis, and Resolution with Service-Centric AIOps. Alerts define the state of an infrastructure resource, application, or any other IP discoverable device. Organizations take action on alerts based on business impact and priority and ensure that IT service performance meets the required standards for availability, usability, and security.

Quantifying the value of successful AIOps deployment requires tracking subsidiary metrics within the industry default of mean time to resolution (MTTR). This post breaks out the metrics that form MTTR and divides them into two categories: problem and solution.

OpsRamp was recently featured in the 451 Research Impact report, OpsRamp Keeps Up With The Competition, Investing in ML, Kubernetes Monitoring. This report, written by Nancy Gohring, 451 Research’s senior analyst for Application and Infrastructure Performance, demonstrates how OpsRamp is one of the few vendors that has organically built and delivered a transformational SaaS solution for modern IT operations, DevOps, and Site Reliability Engineering teams.