From DX UIM 20.4 CU4 onward (that is, releases that have robot version 9.36 or above), robots automatically support Linux versions with newer GNU C Library (commonly known as “glibc”) versions. Prior to CU4, DX UIM robots needed certification and a release to provide support or compatibility with newer Linux operating systems that have a higher glibc version.
As connected as the world is today, it can feel quite disconnected, especially in IT. Individual teams use various tools, each with specialized interfaces and dedicated dashboards, to present or interpret data each the specific functional team needs.
As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.
