Operations | Monitoring | ITSM | DevOps | Cloud

October 2019

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Stop using NPS to measure software quality

Using NPS as an engineering metric gets product owners into hot water. A good NPS score is seen in software communities as the benchmark for a product-first company and regularly features on executive and IPO reports. It's so common that over two-thirds of the Fortune 1000 claim to use it. But imagine if every software tool you used sent you regular NPS surveys? Response rates will suffer and the metric will slowly become less and less valuable over time.

Build faster, error-free Universal Windows Platform (UWP) apps with Raygun

With 900 billion devices running on Windows 10, the future is bright for the Universal Windows Platform (UWP). UWP’s strength lies in its ability to adapt itself completely to the native user interface - whether that’s a computer, tablet, Xbox or IoT device. It’s a win-win; users get a consistent experience as they consume across devices, while developers get easier deployments.

Monitoring .NET Core - Raygun's multithreaded trace capability explained

Raygun’s CTO Jeremy Norman chats with Alex Williams of The New Stack to give a technical demo of the multithreaded trace feature in Raygun APM. Jeremy offers practical examples of how traces work, how you can monitor microservices more accurately, and why Raygun is different from other APM tools.

Introducing unlimited dashboards - Now available on all plans

Raygun gathers a great deal of data about how users are interacting with your applications - from errors and crashes to users affected by performance problems. We help thousands of teams gain visibility into the health of their apps - and one of the best ways developers do that is with Raygun’s dashboards. When we first launched dashboards in 2017, we knew you needed them to be easy to use, customizable, and actionable.

How our tiger team reduced SQL query latency by 300% using automation

Some development problems are too complex, some timelines too tight, and some projects too greenfield for established teams to tackle. When you need to create a new team of developers for an ambitious project, the venerable cross-functional or tiger team provides the perfect model for bringing a ragtag crew together to achieve a shared goal.

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The 8 CI/CD tools you need to know about in 2019

In 2019, one part of a successful development team is having a solid CI/CD pipeline. Now, every pipeline will have a unique set of outcomes and needs-which means that you'll need a strong set of tools to help you accomplish your goals. This blog post will help identify some of the tools out there that can help you make your pipeline great. These tools range from the familiar Jenkins and its newer predecessor Jenkins X to security tools like Twistlock. First, we'll cover what it means to have a CI/CD pipeline. Then we'll explore tools that can help you create and run a pipeline, add better security, and even help you deploy.

The first rule about technical debt - never talk about technical debt

Have you ever been frustrated that your warnings and opinions on technical debt are going unheard? Or you’ve felt pushed to deploy code and software updates that are either not ready, or will cause your team more headaches than other stakeholders appreciate? You’re not alone. Whether you are building an early-stage startup or working at a vast 20-year-old monolith, technical debt mounts as you make changes and deploy new functionality.