Operations | Monitoring | ITSM | DevOps | Cloud

March 2022

A guide to Apdex score: Calculations, improvements, and more

Apdex scores focus and align the varying perceptions of different teams. If you ask people in your organization to define what “performance” means for the application you’ve developed and deployed, you’re likely to get different answers. An SRE engineer might argue that a performant application has the highest possible uptime. A designer might say a critical dimension of performance is how easily users can get tasks done thanks to a carefully-crafted UI.

Webhooks for Raygun Alerting - Create custom third-party integrations

Since the introduction of Alerting to Raygun in late 2021, development teams have had more visibility into emerging issues than ever before. While the initial solution enabled you to get alert notifications by email, we knew that the next step was to give you more control over where you receive alerts.
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Error monitoring and exception handling in large-scale software projects

Large-scale software projects don't care how many unit tests you put into your code. Or how sophisticated your CI/CD pipeline is. Or how robustly you run blue-green deployments to ease into newly-deployed code. These projects will inevitably find themselves subjected to your users, who will uncover bugs your team didn't catch and didn't even think to test for.