Operations | Monitoring | ITSM | DevOps | Cloud

November 2021

Five worthy reads: Desktop as a Service (DaaS)-Goodbye PCs, hello "desktops" in the cloud

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the rise of DaaS services across organizations, and the role it could play in the hybrid workplace of tomorrow. When we last wrote about the era of Everything as a service (XaaS), Desktop as a Service (DaaS) was still a relatively niche concept.

NECA delivers 99.9% system uptime using Applications Manager

NECA is an allied association of local telecommunications providers in the United States that was instituted by the Federal Communications Commission. It aims to provide rural consumers across the country with telecommunications and broadband services at affordable prices. Its services also include economic forecasting, trend analysis, industry database management, and rate and tariff analysis.

Top 5 ways OpManager helps streamline network performance by monitoring Windows processes

Forty percent of enterprises say an hourly network outage costs up to $1 million. Evidently, one minor overlook in monitoring the performance and availability of a network can result in costly downtime. This is why firms that heavily rely on network operations should perform dynamic network monitoring to keep their network protected from unexpected downtime.

A network admin's guide to network diagram software

For organizations growing larger by the day, network management becomes increasingly complex, and scaling to meet this growth can be a major headache. To battle such complexity without a graphic representation of a network is a tiresome task, which is where network diagram software comes in. Network diagram software allows a network admin to portray the network clearly and legibly through detailed graphics.

Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager

It's no secret that data-driven IT management can put your organization light years ahead of its peers. The challenge is, how can you bring in data from several IT applications and services into one console for analysis? Analytics Plus, ManageEngine's flagship IT analytics software, has introduced blended analytics that enables users to automatically blend data from ServiceDesk Plus, Desktop Central, and OpManager, and gain a unified view of the IT environment.

We've been named a Customers' Choice for the third year in a row!

The market has spoken! ManageEngine has been named a Customers’ Choice in the 2021 Gartner Peer Insights ‘Voice of Customer’: Application Performance Monitoring report for the third time in a row. It’s an honor to be trusted and loved by customers all around the globe.

What causes repeated account lockouts and how to resolve them

A stringent account lockout policy is vital to derail password guessing and brute-force attacks but it also runs the risk of locking out legitimate users costing businesses valuable time, money, and effort. With password reset requests accounting for almost 30% of the total IT help desk tickets, resolving frequent account lockouts becomes an indispensable part of a sysadmin’s job.

Understanding why businesses require network topology software

It is crucial for network admins to fully understand their network topology. Even basic troubleshooting can be needlessly complicated without a network topology diagram which is vital for building and maintaining a network. A network topology diagram shows how the various components work together; it shows the devices, connections and pathways of a network visually so you can figure out how devices interact and communicate with one another.

[Free webinar] Measuring the service desk's contribution to value by IT expert Peter Brooks

Did you know that your service desk plays a key role in co-creating your organisation's value and is therefore an important consideration in plans for continual improvement? Find out why and learn more insights into the topic from IT expert Peter Brooks. Here are the key takeaways: Watch more ITIL/ITSM related videos from industry experts: Follow us on social.

Wi-Fi monitor: 5 ways it helps you get wireless network management right

The increasing need for mobility has accelerated many organizations’ shift towards wireless networks, commonly known as Wi-Fi networks. The high bit rate and bandwidth offered by wireless networks enable a better networking experience than their wired counterparts. In an ideal network, once you set up your Wi-Fi components, your end users should be able to connect and access your network with ease.