As we speak, there are likely thousands of organizations running some type of monitoring solution out there, each within unique operational structures, but the difference between those that that are successful and those that are not can be attributed to 4 root causes. Not surprisingly, these 4 root causes apply to any toolset or technology used. That’s largely due to the likelihood that the best tools in the world used poorly will deliver poor results.

It’s nearly here. The annual mad rush at the wee hours of the morning. The stampede into retail stores to claim really deep discounts on the latest toys, electronics, and gadgets makes headline news every year. It begins the day after Thanksgiving and is usually two of the biggest shopping days of the year. Yes, we’re talking about Black Friday and Cyber Monday.