We have exciting new features in the Spiceworks Cloud Help Desk that save you time and make you more efficient working tickets for your users. Canned responses save you time writing the same responses over and over again. Custom ticket views help you filter tickets based on multiple-criteria

Many SpiceHeads who use our Desktop apps have told us that there are numerous scenarios in their day-to-day jobs that can be made easier by integrating network discovery with Help Desk. Today we’re proud to announce that our IP Scanner tool is now integrated with Spiceworks Cloud Help Desk.