eG Innovations brings a unique AIOps-powered approach to IT Service Management (ITSM) and IT Operations Management (ITOM) cycles for managing digital workspaces. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.

The Digital Operational Resilience Act (DORA) is a European Union legislation designed to enhance the digital operational resilience of financial institutions and their critical third-party ICT (Information and Communication Technology) service providers. DORA has two primary objectives.

With countless companies delivering their services digitally, reliability and performance are more important than ever. Whether you want to keep your website running 24/7 or ensure your application is responsive to user actions, you need a dependable way to measure your services’ performance and ensure they meet your requirements and those of your customers. Central to this is SLO (Service Level Objective). SLOs are targets that outline the expected performance of a particular service.

Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.