Operations | Monitoring | ITSM | DevOps | Cloud

Collaboration

Announcing General Availability of PagerDuty's Slack Integration

When PagerDuty’s VP of Product Management Rachel Obstler announced the beta version of our new Slack integration in April in her “Anticipating, Monitoring, and Managing Incidents via Slack” panel at Slack Frontiers, we expected significant interest in the integration among our customers.

How LAIKA uses Mattermost to create award-winning animated films

Making award-winning stop-motion animated films is a complex, time-consuming process. To illustrate, LAIKA—an animation studio based in Hillsboro, Oregon—has released several feature-length films since its 2005 inception, including Coraline, The Boxtrolls, and Missing Link. During peak production periods, the company has more than 550 employees working out of its headquarters and also employs a team of contractors that is spread out across the world.

Why Mattermost built a Kubernetes Operator

Mattermost is a state-of-the-art, highly scalable open source messaging platform for secure team collaboration. Kubernetes is a robust open source container management platform that runs on any land-based or cloud infrastructure and automates the installation, configuration, and maintenance of diverse, highly distributed systems. It sounds like Mattermost and Kubernetes are made for each other. And it’s getting even better.

LiveAgent: Help Desk Software with Unlimited Options

Customer service is trendy topic these days. After there was a boom around technology at the start of 21st century, the internet has settled down and now it’s more about the basics. Automation has taken huge part of the overall human resources and people are demanding human approach, even if it’s on the internet. Today we are going to review one of the oldest customer service software around, LiveAgent.

The Lean Portfolio Manifesto: a conversation-starter

From its outset, the agile methodology defined how teams operated for decades. Yet, the success realized within product and development organizations triggered an explosion of adoption. From rapid development, faster time to resolution, to improved communication and better product quality, there’s no debate: the benefits of agile are real and they are impactful. Get stories like this in your inbox.