Maintaining call quality with Microsoft Teams is a process, not a one time event. Network engineers and Microsoft Teams application owners need to be vigilant in preserving optimal call quality to ensure audio, video, and screen-sharing always remain satisfactory for end-users. And vigilance is just as important before the pandemic as it is during the pandemic no matter where your users are working from. In some ways its more important today when working from home.

Secure Socket Layer (SSL) and its successor, Transport Layer Security (TLS) are protocols designed to safeguard traffic over the internet. SSL certificates allow websites to move from HTTP to HTTPS, a more secure communication channel on a network. Starting this September, the lifespan of an SSL/TLS certificate will be limited to 398 days, a reduction from the previous maximum certificate lifetime of 825 days.

Exoprise, the leading provider of monitoring solutions for Microsoft 365, Salesforce, and Cloud/SaaS platforms, is proud to announce that it has achieved Microsoft Gold Partner Status across multiple competencies, including Collaboration and Content, Cloud Productivity, and Communications.

Unfortunately, in this time of increased dependency on Microsoft Teams, Zoom and other remote conferencing solutions while working from home, Microsoft 365 had a Teams Audio/Video Conferencing outage between August 19th and 20th of this year. Fortunately, for Exoprise customers, they were able to detect the outage, learned of it many hours before Microsoft reported the outage and were able to stay informed as to when it was fixed.

Enterprises continue to invest heavily in modernizing their IT infrastructure. That leaves network administrators and NOC analysts challenged with effectively monitoring an evolving digital landscape. The goal becomes to meet the service needs of customers and ensure the underlying infrastructure is resilient.