MSP software enables Managed Service Providers (MSPs) to remotely manage their customer endpoints and IT infrastructure. MSP software can help IT teams proactively manage issues by troubleshooting and resolving them to ultimately improve customer IT functions and minimize expenses.

RMM stands for remote management and monitoring. As its name implies, RMM software allows you to monitor, manage and troubleshoot your IT environments without physically having to be there. In addition to full visibility of your network, RMM software also alerts you to any issues so you can quickly respond and maintain uptime.