Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll discuss three signs that let you know your customer service is not up to the mark. The customer is always right—right? Well, not always. But running a successful business means having to acknowledge that your customer is always right, even when they’re dead wrong.

MongoDB is an open-source NoSQL database management system that stores data in JSON-like documents and works without a schema. It’s a flexible, cross-platform database solution that uses a document-oriented architecture to store and retrieve data, and it’s known for its high scalability, performance, and fault tolerance. MongoDB monitoring is the process of tracking the health and performance of MongoDB servers to ensure high availability and to easily maintain MongoDB deployments.

Windows on ARM refers to the version of the Windows operating system designed to run on devices powered by Advanced RISC Machine (ARM) architecture processors, instead of traditional x86 or x64 processors. This adaptation brings Windows to a variety of devices beyond traditional laptops and desktops, including tablets, and some smartphones.

In a time when technology permeates every aspect of our lives, the advancement of AI emotion recognition presents both opportunities and difficulties. Tech developers encounter a great deal of difficulty when negotiating the wide cultural variations in emotional expression and perception. It is essential to comprehend and take into account these differences to develop inclusive and efficient emotion recognition systems.

Streamline your IP Address Management (IPAM) processes, optimize resource utilization, and gain real-time visibility of your IP address space with ManageEngine OpUtils.

Deadlocks and blocks are two types of concurrency issues that can occur in an SQL Server environment. Understanding and addressing these issues is crucial for ensuring the performance and reliability of your SQL-based applications. First, let’s look at the concept of locks, blocks, and deadlocks.

Containers are standard, executable units of software in which application code is packed with all the dependencies, libraries, and other necessary elements required for the code to run in any environment quickly and with ease. Containers package the application code with all the necessary dependencies required and can easily be distributed and deployed anywhere, eliminating the need for additional infrastructure requirements.

Flawless software performance and reliability are paramount for organizations to achieve success in the form of business value. To ensure this, real-time, continuous monitoring of development and operations (DevOps) pipelines has become more than just a formality for DevOps teams. In this blog, we’ll look at why DevOps monitoring has become a prominent part of IT engineering, exploring its benefits for DevOps practices and outlining practical strategies for successful implementation.

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. In this week’s edition, we’re going over how generative AI can help content creators improve the quality of the content they put out. ChatGPT’s release in November 2022 launched generative AI to the very forefront of the technological landscape. For a few months after that, it seemed like all people were talking about was generative AI (GenAI).

The economy and businesses closely rely on network infrastructures functioning efficiently. Minor network bottlenecks and snags can cost companies a good chunk of money and negatively affect their reputation. When there is so much to lose, the natural reaction of organizations is to throw more people and, in turn, more money at the problem.