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Latest Posts

The Future of Ops Careers

Have you seen Lambda: A Serverless Musical? If not, you really have to. I love Hamilton, I love serverless, and I’m not trying to be a crank or a killjoy or police people’s language. BUT, unfortunately, the chorus chose to double-down on one of the stupidest and most dangerous tendencies the serverless movement has had from day one: misunderstanding and trash-talking operations.

Handle Unruly Outliers with Log Scale Heatmaps

We often say that Honeycomb helps you find a needle in your haystack. But how exactly is that done? This post walks you through when and how to visualize your data with heatmaps, creating a log scale to surface data you might otherwise miss, and using BubbleUp to quickly discover the patterns behind why certain data points are different.

A User Journey: Setting Up the Node Beeline on Lambda

Nic Wise at Tend Health recently wrote a series of blog posts exploring how they moved away from logs and metrics, toward adopting observability with Honeycomb. In that series, he shares lessons learned as they got their NodeJS app instrumented in an AWS environment making use of CloudFront, API Gateway, Lambda, and a few other services. Tend is a New Zealand-based healthcare platform launching in 2020.

Outreach Engages Their Production Code with Honeycomb

Outreach is the number one sales engagement platform with the largest customer base and industry-leading usage. Outreach helps companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. Outreach is a privately held company based in Seattle, Washington. Tech Environment & Tools: Millions of Logs and Limited View Metrics.

Observability 101: Terminology and Concepts

When I first started following Charity on Twitter back in early 2019, I was quickly overwhelmed by the new words and concepts she was discussing. I liked the results she described: faster debugging, less alert fatigue, happier users. Those are all things I wanted for my team! But I was hung up on these big polysyllabic words, which stopped me from taking those first steps toward improving our own observability.

Logs and Traces: Two Houses Unalike in Dignity

Intelligent Medical Objects (IMO) and its clinical interface terminology form the foundation healthcare enterprises need, including effective management of Electronic Health Record (EMR) problem lists and accurate documentation. Over 4,500 hospitals and 500,000 physicians use IMO products on a daily basis. With Honeycomb, the engineering team at IMO was able to find hidden architectural issues that were previously obscured in their logs.

Getting Metrics Into Honeycomb

Honeycomb is an event-based observability tool. Rather than relying on the rigid pre-aggregated measures provided by metrics, Honeycomb instead favors using events because they provide a much greater degree of flexibility. But that doesn’t mean metrics don’t belong in Honeycomb. Our new whitepaper, Getting Started With Honeycomb Metrics, breaks down exactly how to do that.

SRE + Honeycomb: Observability for Service Reliability

As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability Engineering (SRE) practice. While I have enough of a familiarity with the discipline to get myself into trouble, I wanted to learn more about what SREs do in their day-to-day work so that I’d be better able to help them determine if Honeycomb is a good fit for their needs.

Interview with Honeycomb Engineer Chris Toshok: Dogfooding OpenTelemetry

At Honeycomb, we talk a lot about eating our own dogfood. Since we use Honeycomb to observe Honeycomb, we have many opportunities to try out UX changes ourselves before rolling them out to all of our users. UX doesn’t stop at the UI though! Developer experience matters too, especially when getting started with observability. We often get questions about the difference between using our Beeline SDKs compared with other integrations, especially OpenTelemetry (abbreviated “OTel”).