A couple months ago, during our Grafana hack days, I created my first monitoring solution: my sourdough monitoring system. It was a lot of fun to build it, and I enjoyed it a lot! So when the next Grafana hack day was approaching, I started to wonder what my next monitoring system could be. What would I like to learn more about? What would I like to get better at doing? To be honest, I didn’t have to think hard.

Large tech companies are monetizing and exploiting customer data in increasingly unpalatable ways. It’s no surprise that users are fighting back. It’s estimated between 25% and 50% of users are employing ad blockers. Unfortunately, some overzealous ad blocking tools have added TrackJS domains to their block lists. We believe the blocks are unwarranted (more below). We don’t sell or monetize our user data. Ever.

Even if you don’t notice, you are executing runbooks everyday, all the time. When you have an incident in your day-to-day operations, you follow a series of ordered and connected steps to solve it. For instance, if you lose your internet connection, you will follow a series of steps to resolve that issue: This could be different depending on your method, but you have the idea.

Sales engineering is becoming increasingly more important for service-based businesses. It’s time to start paying attention to the role of technical sales in your business. The truth is, without technical sales, you cannot sell. If you want to deliver solutions that meet your target market’s needs, you must bridge the gap between internal teams and customers.

2021 is sure to bring a number of challenges for your MSP—here are some of the best tools on the market today that can help your company overcome these challenges. Managed services providers (MSPs) and other businesses that deal with sensitive data on behalf of their customers and their own organization face a range of challenges.

Recently, Leon kicked this sharing process off sharing what he has seen in the support queue. I read it, applaud it, and have more tips to share. As Leon mentioned, and you may have seen the banner on THWACK and other notifications regarding this, the digital signing certificate is being revoked on March 8, 2021. This means if you haven’t upgraded to get the new certificate before then, you’re probably going to run into issues running your Orion module(s) installation.

Today we’re here to show you the ropes on PHP monitoring. You’ll learn how to monitor the performance of your PHP applications. But why is doing this valuable in the first place? It used to be common for application performance to be considered a non-functional requirement. Things have changed, though. Nowadays, more and more software professionals have come to think of performance not as a nice-to-have, but as the most important must-have.

An abundance of information can be daunting for any company. If internal teams do not know where the data is, it might hamper their efficiency at the cost of data quality and cleanliness. From a cost-effectiveness viewpoint, organizations are likely to waste excessively by hanging on to redundant data or storing varied data in one location irrespective of their sensitivity level.

5G is in the process of transforming communications technology, enabling never-before-seen data transfer speeds and high-performance remote computing capabilities.

The telecom industry is in the midst of a massive shift to new service offerings enabled by 5G and edge computing technologies. With this digital transformation, networks and network services are becoming increasingly complex: RAN, Core and Transport are only a few of the network’s many layers and integrated components. Today’s telecom engineers are expected to handle, manage, optimize, monitor and troubleshoot multi-technology and multi-vendor networks.