Traditionally, IT service management was limited to legacy platforms and infrastructure. Due to a lack of process, interacting with IT teams was frustrating and difficult, resulting in the workforce becoming less engaged, and the gap between the IT team and business growing even further. Since IT service management was already a complicated task for most IT teams, COVID-19 only exacerbated the repercussions.

Deploying and monitoring performance for an entire Kubernetes cluster can be complex. To simplify the process, we’ve added service discovery functionality to eliminate complex configuration, in addition to more advanced monitoring for viewing activity inside containers. Service discovery identifies k8s pods running on a cluster and immediately starts monitoring system performance. All containers are identified, regardless of complexity.

We all know that Prometheus is a popular system for collecting and querying metrics, especially in the cloud native world of Kubernetes and ephemeral instances. But people forget that Java has been running enterprise software since 1995, while Prometheus is a relative newcomer to the scene. It was only created in 2012! Even though Java has had its own metric collectors since before Prometheus was born, none of our new environments speak its (metric) language. How can you bridge that gap?

Zac Propersi, Engineering Manager at Sentry, can tell when a page is not loading as fast as it should — just by looking at it. While working on our new Metric Alerts feature, Zac noticed that the alerts pages were rendering slowly. Being the super Sentry user that he is, he wrote a custom query in Discover to see just how slow the transactions were.

It’s no secret that AWS Lambda adoption has grown steadily since AWS first released it in 2015—and for good reason. The benefits of adopting Lambda are many: leveraging Lambda eliminates the need to provision and manage servers, enabling teams to just focus on their code without the mental and operational overhead of worrying about the underlying infrastructure.

Errors are undesirable for users and you should do everything in your control to keep users away from them. However, they are of utmost importance for developers. They allow developers to understand the inaccuracies and vulnerabilities in their code by alerting them when their code breaks. They also provide relevant information about what went wrong, where, and what can be done to make amends.

Large-scale cloud applications are usually built using interconnected services that can be rather hard to troubleshoot. When a service is scaled, simple logging doesn’t cut it anymore and a more in-depth view into system’s flow is required. That’s where distributed tracing comes into play; it allows developers and SREs to get a detailed view of a request as it travels through the system of services.

IT service management (ITSM) has evolved into a much broader discipline than just delivering IT services to the business. It’s grown beyond the IT department and become an integral part of how every employee in almost every business unit performs and completes tasks. In a recent webcast, SolarWinds Sr. Solutions Engineer Liz Beavers, ITSM experts Valence Howden and Julie Mohr, and HDI’s Group Principal Analyst Roy Atkinson paint a picture of what can be expected for the future of ITSM.

Since the inception of JFrog – with OSS Artifactory – we’ve been adamant that you simply cannot deliver software with any type of scale, speed, or reliability without a robust artifact management solution. Now, over a decade later, other vendors in the industry are finally starting to catch on. AWS recently announced its CodeArtifact service for binary management.

We’re thrilled to announce that Gartner has named Lumigo a cool vendor in its recent Cool Vendors in Performance Analysis for Cloud-Native Architectures report by Padraig Byrne, Josh Chessman, Federico De Silva, Pankaj Prasad, Charley Rich, published May 18, 2020. The report explains something we at Lumigo heartily agree with: in a cloud-first world, the lines between development and operations are blurring.