IT operations management (ITOM) software helps enterprises manage the health, availability, and performance of modern IT environments. Analyst firm Gartner expects the ITOM software market to grow to $37 billion in annual revenues by 2023, with legacy on-prem tools giving way to powerful SaaS solutions for hybrid performance monitoring and management.

Digitalization is sweeping across many industries, creating a huge need for innovation. This innovation forces companies to be more agile and deliver faster. However, increasing the speed of your development team doesn’t happen by magic. It’s a metric that isn’t easy to change. How can you adjust to this fast-paced digitalization? I want to introduce you to DevOps.

A few weeks ago I attended the Digital Workplace & Employee Experience Summit in Berlin hosted by Platinum Edge. I’ve been to hundreds of conferences in my professional career but none like this one. Surprisingly, the attendees and speakers weren’t just IT engineers like myself, but instead a mix and mash of human resources, change management, content marketing, and digital analytics professionals—all with skin in the proverbial workplace experience game.

While SIP Voice over IP (VoIP) technology has come a long way to improve connectivity and quality of service, there remains numerous potential points of failure along the path of devices over which the data flows. Unfortunately, if a remote location is experiencing an issue with their data connections, not only won’t they be able to call support to troubleshoot the issue, but they may not be able to send an email either, as both lines of communication rely on the same network.

Cookie consent banners and popups are a little like that annoying friend who turns up at your house unannounced when you’re trying to do the washing, asks too many questions and is tricky to get to leave. They’ve also brought their 3 year old with them who’s favourite past time is to pull on your dog’s tail and stare at their private parts. Unlike such visitors, cookie consent banners can be prevented in your synthetic user journeys if you know how.

This morning, we announced that Grafana Labs has raised $24 million in Series A funding. Here’s what that means for our open source community. Our company was established five years ago to accelerate the adoption of the Grafana project and to build a sustainable business around it, which could in turn help support the community.

We are excited to announce that we have a new dashboard pack on offer – this time for Tao Yang’s SCOM Self-Maintenance Management Pack! Earlier this year, our sister company Cookdown acquired Tao Yang’s MP, which (as its name suggests) basically ensures that SCOM is always running smoothly. It has a bunch of monitors, rules, views and tasks that help you monitor and maintain your SCOM Management Group.

We sat down with Rollbar CTO, Cory Virok, for a Q&A on how his leadership role and industry expertise helped create an enterprise solution for today’s modern software company.

AIOps is a new solution to an age-old problem: How do I stop my team from going insane managing 15 million different tool consoles? The tool bloat problem is not new for anyone who has been in this business for more than a minute. In the old days, when IT teams were comprised of specialists in servers, storage, networking, databases and so forth, each group of specialists had a favored tool set that showed them how their little patch of the world was functioning.

Monitoring is an art form. That sounds cheesy and lazy, but the right kind of monitoring is very context-dependent and rarely does the same practice work across multiple pieces of software or people. This gets even harder when you think about modern software architectures. Microservices? Container schedulers? Autoscaling groups? Serverless? ${New-technology-that-will-solve-all-of-my-problems-but-probably-creates-other-problems}?