This video demonstrates how to take over a colleague's on-call shift in ilert. This feature is particularly useful if a team member is going on vacation or needs to take sick leave.

Activate the Mute Notifications feature to silence all notifications from ilert channels during periods when you're unavailable, such as vacations.

There are multiple methods to configure the ilert on-call lookup for Microsoft Teams. In this video, we demonstrate how to designate the lookup specifically for a particular team and that team's chat.

The /il-oncall Slash command allows you to find out who is on-call from any Slack channel. This video demonstrates how to set up on-call lookup for a specific team and chat. Learn more about this ilert feature and its setup options here.

ilert integration for Slack lets you create alerts directly within Slack and streamlines your incident management process, making it even easier for your team and stakeholders to report incidents.

ilert integration for Microsoft Teams lets you create alerts directly within Microsoft Teams and streamlines your incident management process, making it even easier for your team and stakeholders to report incidents.

With the ilert Microsoft Teams integration, you can create a separate MS Teams channel for a specific alert, allowing quick collaboration. You can bring together your team members in a shared chat to discuss the issue, share findings, and coordinate your response. This feature is also helpful for reviewing incidents and creating postmortems.

Create your own template for the alert summary and details using the integration's preset fields. Learn more about this ilert feature here.

The ilert Slack integration enables you to establish a dedicated Slack channel for an existing alert, enabling immediate collaboration. Assemble your team members in a collective chat space to converse about the problem, exchange discoveries, and synchronize your response.

During the intensity of incident response, it is crucial to maintain concentration on resolving the problem promptly. At times, crafting a thorough and precise incident communication can be difficult, particularly when under pressure. This is where ilert's AI-powered incident communication feature becomes valuable.