Digital shopping has exploded over the last few months to levels no one could have planned for. Any kind of performance issue can negatively impact an eCommerce site and cause a drift in loyalty, bounce rates to go up and user conversions to go down. Not to mention how outages or slow page loading impacts employee productivity. In today’s tip, I’ll be going over the many traps that lie in wait that can steal away your eCommerce customers and why shifting to a proactive monitoring mindset is so important.

As you know, all the releases this year have focused on the GUI / Workflows & basically, getting you to the answers you need, within a few clicks. With Gullfoss, you’re getting these new features.

Making sure your employees are performing and have a great user experience is just as important as monitoring the health and well-being of your customers. Watch how Catchpoint can monitor EACH of your employees experience right down to their device.

Explore various use cases and data visualizations, including API, CDN, and DNS Monitoring, live within Catchpoint's Digital Experience Monitoring Platform. With this guided walk-through, you'll begin to understand how Catchpoint can help you deliver a better experience to your users.

Understand how your CDN's are performing with regards to the number of Hits or Misses !!! Remember, if a browser requests a piece of content and the CDN has it cached, then it will deliver that content. This is referred to as a cache hit. However, if the content is not available on the Cache Server(s), then the CDN makes the request back to the Origin server, this is classified as a cache miss. You want cache hits, NOT misses

Find out about Catchpoint's annual Black Friday Assurance Program from members of our professional services team.

In the final DNS series video, I’ll be talking about DNS Anycast and the advantages it provides, BUT, using Anycast can make troubleshooting DNS issues, very hard unless you have one trick up your sleeve !!

Always be vigilant on how your DNS Service is performing. So many "things" can effect the End User Experience with regards to DNS as this is the 1st interaction everyone has when visiting your site.

Make sure your users are being serviced by their local DNS to reduce latency and ensure a positive end-user experience

Watch this short video to learn about the latest updates on Catchpoint's release titled Yosemite