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By Leo Vasiliou
The recent ServiceNow Secure Sockets Layer (SSL) certificate error disrupted operations for hundreds of organizations causing widespread connectivity failures. IT operations stalled, developers hit roadblocks, and businesses across industries felt the impact. The culprit? An expired SSL certificate. While these disruptions highlight the importance of SSL monitoring, they point to a deeper issue: trust.
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By Matt Izzo
With the holiday shopping season in full swing, poor web performance can have a big impact on revenue. There’s intense competition for online shoppers, and customers will quickly bounce to another site instead of slogging through a bad experience. The best way to track and achieve your web performance goals is through experience-based SLOs (Experience Level Objectives, or XLOs).
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By Vinutha Chandra
Imagine you're on a website trying to purchase a product, but every time you click the "Add to Cart" button, nothing happens. Frustrating, isn’t it? Such moments can deter consumers from completing their online purchases. And while users find this annoying, it poses an even bigger challenge for businesses.
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By Ankit Kumar
When your software powers productivity for millions of users, trust becomes your ultimate currency. Trust is earned through transparency, clear communication, and unwavering reliability—especially when disruptions occur. Microsoft learned this lesson recently during a significant outage that took down two of its flagship services: Outlook and Teams.
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By Howard Beader
Dubbed 'the most important election ever,' it was expected that online traffic would skyrocket across traditional broadcasters, online streaming platforms, and digital publishers on November 5, 2024. As the initial results rolled in, Internet traffic surged nationwide by up to 15%, both at national and state levels. Surprisingly, though, this surge in traffic didn’t happen where you might expect—not on TV.
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By Catchpoint Team
Every week, we hear about critical applications failing, leaving users frustrated and businesses scrambling. IT teams are fighting too many fires, dealing with too many disruptions, and spending too much time guessing instead of fixing. A 2023 study by Forrester Consulting found that in the month before the study, 37% of companies estimated they lost between $100,000-$499,000, and 39% lost $500,000-$999,999 due to internet disruptions. The costs are real, and they’re massive.
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By Denton Chikura
The CrowdStrike outage was a reminder of how quickly the dominoes can fall—especially when the foundation is shaky. Delta Airlines was hit harder than its competitors. While United and American Airlines were able to recover within days, Delta faced ongoing struggles, leading to the cancellation of 7,000 flights over five days.
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By Piril Kavlak
Last month, web performance experts from leading brands joined an exclusive session with the Catchpoint product team to explore new features and future enhancements in WebPageTest and Catchpoint Internet Performance Monitoring (IPM). This post shares highlights from that session.
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By Gerardo Dada
Organizations are seeing measurable benefits from investing in observability, including faster issue resolution, cost reduction, and improved business outcomes. However, challenges still remain, including rising costs, tool fragmentation, and the need for more comprehensive monitoring of internet dependencies and user experience. Let’s explore these challenges and the best practices organizations are adopting to address them.
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By Howard Beader
We're honored to announce that Catchpoint has been named a Leader in Gartner's first-ever Magic Quadrant for Digital Experience Monitoring (DEM). We believe this recognition reflects the rapid pace of innovation of our Internet Performance Monitoring (IPM) platform.
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By Catchpoint
APIs are the crucial, hidden heroes for today's connected world, but poor performance or failure can negatively impact user experience. Proper API monitoring and testing are essential. Watch this technical session exploring how proactive API transaction monitoring can fulfill a variety of use cases, e.g. performance, regression, and functional monitoring. Learn best practices for monitoring APIs in real-world scenarios.
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By Catchpoint
Join us as we explore how Internet Performance Monitoring (IPM) redefines network management in today’s evolving digital landscape. Say goodbye to late-night troubleshooting and discover how IPM empowers IT teams to proactively address issues before they impact your users.
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By Catchpoint
Watch our semi-annual launch event hosted by Matt Izzo, CPO, and Howard Beader, VP Product Marketing - with a live demo from Bob Ruggiero, Director of Solutions Engineering. We share details of our Internet Performance Monitoring (IPM) platform strategy, enabling you to monitor what matters from where it matters to get to the answers faster, and highlight our new capabilities around.
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By Catchpoint
To understand, optimize and ensure application reliability, you must look beyond just the code only from the cloud. Internet Performance Monitoring gives you visibility into the Internet stack from DNS latency to ISP performance to API response times. Catchpoint Internet Stack Map is the world's first live visual dashboard, providing true end to end monitoring for everything impacting applications and user experience.
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By Catchpoint
IT does not need to be a cost-center; this session explores the opportunity for IT to become the enabler of business, enable digital experiences, and align the IT organization with the business – proving its strategic value. Learn how a digital operations center can demonstrate alignment between top-tier applications, improving resilience and ensuring great digital experiences for your users. The session also covers an approach based on a maturity model approach as a roadmap to ensure IT is strategically aligned with the business and is value-led.
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By Catchpoint
Traditional service level objectives (SLOs) focus on IT metrics, not customer experiences. An SLO might be met, but the customer could still be unhappy with their digital experience. This makes it hard to get actionable insights to continually improve product reliability and customer experiences.
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By Catchpoint
As the gold standard for web performance testing and optimization, WebPageTest has long been the trusted choice for performance experts and the top online retailers aiming to enhance website speed, SEO rankings, user experience, and conversion rates. In this webinar, we explore how we’re bringing together the best of both worlds by blending the gold standard web performance testing capabilities of WebPageTest with Catchpoint’s market-leading Internet Performance Monitoring (IPM) Platform with its AI-powered analytics, RUM, the largest Global Observability Network, and more!
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By Catchpoint
Your customers are not willing to wait more than a second or two for your website and apps to load. Slow-loading apps and sites may seem like a minor inconvenience to them, but they’re a serious threat to your business. Numerous studies have shown that customers will abandon your site and take their business elsewhere if you make them wait. Many businesses are unaware of the critical role of the Domain Name System (DNS) in the performance of websites and business apps.
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By Catchpoint
Watch this live demo and panel discussion to learn about Catchpoint’s newest capability that’s going to revolutionize the observability industry: Internet Stack Map. Internet Stack Map gives you a simplified AI-powered workflow display so ITOps and SREs can easily recognize if there is an issue and address it quickly. Network issues no longer require an experienced SRE – anyone can immediately identify what’s wrong with your application, regardless of skill level. The result is slashed MTTI & MTTR.
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By Catchpoint
Discover how Catchpoint’s Internet Stack Map can transform your digital service monitoring! Features.
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By Catchpoint
In-depth analysis of key Internet outages across the past 18 months, from AWS to Facebook; includes six critical lessons for IT teams to improve Internet Resilience.
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By Catchpoint
The Border Gateway Protocol (BGP) is the primary protocol for how packets are routed across the internet. It's one of the pillars of the digital world, but one which comes with serious vulnerabilities.
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By Catchpoint
A 2023 commissioned study conducted by Forrester Consulting Internet Performance Monitoring avoids Internet disruptions and mitigates risk for a successful eCommerce business.
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By Catchpoint
Supporting an anywhere, anytime, hybrid workforce is now a top priority as hybrid work continues to be the new norm. IDC's new Spotlight Paper provides valuable insights and actionable recommendations for implementing a robust and resilient employee experience strategy to ensure your workforce stays connected, engaged, and productive. Download the paper to gain a better understanding of.
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By Catchpoint
Now in its fifth year, The SRE Report has become the trusted source of trends and insights for reliability-as-a-feature practices. This year in partnership with Blameless, the report contains special contributions from Adrian Cockcroft and Steve McGhee and highlights findings from a global community of reliability practitioners, including SREs, managers, architects, and executives. As ever, we found some familiar trends and some thought-provoking anti-patterns.
- December 2024 (3)
- November 2024 (5)
- October 2024 (8)
- September 2024 (6)
- August 2024 (10)
- July 2024 (11)
- June 2024 (5)
- May 2024 (11)
- April 2024 (7)
- March 2024 (5)
- February 2024 (7)
- January 2024 (9)
- December 2023 (6)
- November 2023 (4)
- October 2023 (7)
- September 2023 (6)
- August 2023 (7)
- July 2023 (5)
- June 2023 (8)
- May 2023 (11)
- April 2023 (10)
- March 2023 (5)
- February 2023 (4)
- January 2023 (5)
- December 2022 (6)
- November 2022 (5)
- October 2022 (4)
- September 2022 (4)
- August 2022 (4)
- July 2022 (4)
- June 2022 (9)
- May 2022 (3)
- April 2022 (3)
- March 2022 (5)
- February 2022 (3)
- January 2022 (3)
- December 2021 (11)
- November 2021 (8)
- October 2021 (8)
- September 2021 (9)
- August 2021 (6)
- July 2021 (5)
- June 2021 (11)
- May 2021 (4)
- April 2021 (13)
- March 2021 (9)
- February 2021 (7)
- January 2021 (10)
- December 2020 (13)
- November 2020 (13)
- October 2020 (14)
- September 2020 (21)
- August 2020 (17)
- July 2020 (14)
- June 2020 (15)
- May 2020 (5)
- April 2020 (1)
- March 2020 (4)
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.