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The latest News and Information on Managed Service Providers and related technologies.

NinjaOne

IT Help Desk Cost: Software Pricing Guide

Feb 9, 2024 By Makenzie Buenning In NinjaOne
The cornerstone of any IT department is the strength of its help desk. When your end users have to jump through hoops to resolve their issue or wait an eternity to receive a reply, it doesn’t create a positive experience and could ultimately lead to unhappy employees, poor ratings, or lost sales. It is essential that you have a robust IT help desk system that can seamlessly categorize, prioritize, and assign each ticket to a different technician in just minutes.
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NinjaOne

IT Documentation Software Pricing Guide

Feb 9, 2024 By Makenzie Buenning In NinjaOne
It would not be an exaggeration to say that IT documentation is critical to your business’s success. It is one of the most crucial best practices in IT operations and allows you to record, organize, and store information about an IT environment, from devices information to passwords and contact information. Without great documentation, your IT department would not operate at its best.
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N-able

Co-Managed Services: A Powerful Way to Bridge the IT Talent Gap

Feb 8, 2024 By N-able In N-able
In today’s tech world, finding skilled IT pros is somewhat like finding a needle in a haystack. This shortage of IT talent can make it tough for businesses to keep their IT systems up and running smoothly. That’s where MSPs come in with their co-managed services. For many organizations, these services are like having a team of IT experts on speed dial, ready to help whenever you need them.
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NinjaOne

Top 8 IT Department Issues in 2024

Feb 8, 2024 By Makenzie Buenning In NinjaOne
From the proliferation of artificial intelligence and machine learning to an unpredictable economic and geopolitical landscape, 2023 was an eventful year. The top IT department issues have become even more diverse and complex. In 2024, businesses will need to address IT infrastructure and disaster recovery, cybersecurity threats, data privacy policies, and the effects of AI and automation on their industries to stay ahead of the curve.
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NinjaOne

NinjaOne Soars to #1 in G2's 2024 Best of IT - Thank You Customers!

Feb 8, 2024 By Brittany Brown In NinjaOne
We know how important real-world feedback can be when preparing for an upcoming software purchase, making customer reviews and comments a key part of the procurement process. Which is why we’re so excited to announce that NinjaOne has been included in G2’s 2024 Best Software Awards for the following categories.
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NinjaOne

Google Workspace vs. Microsoft 365: Which One Is Best for Businesses?

Feb 7, 2024 By Lauren Ballejos In NinjaOne
Over the last several years, using local storage for company files has fallen out of favor. Managed cloud services and cloud-based applications allow greater flexibility, remote access to data, and typically lower and more predictable costs for the customer. Businesses comparing either Google Workspace vs. Microsoft 365, two of the most popular cloud-based productivity suites on the market, will have these benefits, but there are some finer details that should be considered.
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anodot

Top 10 Managed Service Providers in the US - Best MSPs of 2024

Feb 6, 2024 By Anodot In Anodot
The future is tech. There’s no doubt there. AI and cloud computing have all grown over the last decade, but great growth comes with great growing pains. That’s where managed service providers (MSPs) come into play. MSPs solve the growing pains of migrating to the cloud, cybersecurity risks, or outgrowing your current tech stack.
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MDR Fireside Chat: How MDR keeps MSPs protected

Feb 6, 2024 By N-able In N-able
Join our N-able MDR services fireside chat with N-able general manager of security products, Troels Rasmussen, and Dave MacKinnon, N-able vice president and chief security officer, as they break down how MDR can aid MSPs in their security and business operations. This resource is provided for informational purposes only. Information and views expressed in this video may change and/or may not be applicable to you. N-able makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information contained herein.
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NinjaOne

NinjaOne Fuels Customer Success with $231.5M Funding Round Led by ICONIQ Growth

Feb 6, 2024 By Sal Sferlazza In NinjaOne
When my co-founder Chris and I started NinjaOne in 2013, we had a clear plan. Simplify the complexity of IT software. We felt existing vendors had lost product focus, were complex to use, and lacked an emphasis on the customer needs, making the already challenging job of being in IT that much harder. We set out to build a platform that simplified endpoint management by putting the customer needs at the center of everything, with an amazing product experience, that is highly scalable and secure.
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