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N-able

It's Okay to Walk Away from Customers Over Cybersecurity

In this video, Stefanie Hammond, N-able Head Nerd in Sales and Marketing, tackles a common question from MSPs: "Should I get my clients to sign a liability waiver if they won’t join my advanced cybersecurity program?" Stefanie explains why signing a waiver isn’t the solution and shares why it’s crucial to walk away from clients who don’t prioritize security. Watch now to learn how enforcing cybersecurity standards can protect your MSP from reputational and financial risks.

Comparing Microsoft Intune and Nable Ncentral RMM-Better Together

One of the questions I get asked by Managed Services Providers all the time is: Why do I need N‑central when I can just do everything via Intune? Well, in short, the answer is you can’t do everything via Intune. In today’s increasingly complex IT landscape, managing and securing devices is crucial for organizations of all sizes. Microsoft Intune and N‑able N‑central RMM are two powerful tools that IT professionals often rely on to achieve these goals.

How to Sell Security with N-able Head Nerd Stefanie Hammond

In this episode, Stefanie Hammond, N-able Head Nerd for Sales and Marketing, talks to Pete Roythorne about her new Selling Security Digital Playbook—Defend and Prosper: Maximizing the Cybersecurity Opportunity—which focuses on giving MSPs a step-by-step guide to building, pricing, marketing, and selling security services. During this conversation she emphasizes the importance of understanding the target market and their needs, as well as the value of bundling security services instead of selling them as individual tools.

5 Steps to getting started with Zero Trust

In the previous two blogs, we’ve traced the outline of Zero Trust from philosophy and principles to frameworks and marketing terms. In this blog Pete Roythorne talked to Marc Barry, Co-Founder and Chief Product Officer at Enclave, about how you can get started with Zero Trust Network Access. You can read the previous blogs here: To do this we’re going to use CISA’s Zero Trust Maturity Model as a baseline for understanding.

M&A Focus, Part 2: Getting Your House in Order

In this episode, Pete Roythorne and N-able’s Business Development Director Matt Takhar discuss the importance of getting your house in order for mergers and acquisitions (M&A) in the MSP industry. They highlight the increasing trend of M&A deals in recent years and predict a continued rise in the future. They explain different valuation methods, with a focus on EBITDA-based valuations. They emphasize the significance of factors such as recurring revenue, client base, operational efficiency, and growth potential in determining the value of an MSP.

5 Tips to Becoming a Better Negotiator To Win More Deals

How are your sales negotiation skills? Do you have a structured negotiation process in place that your MSP follows religiously to help you successfully close more deals? For any sales executive, I don’t think I’m out of line to say that sales negotiations can be a nerve-wrecking experience, as there are so many emotions at play and different paths of execution that can be used. But the end goal is always the same: Get that contract signed as soon as you can.