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MSP

The latest News and Information on Managed Service Providers and related technologies.

OnPage turns MSPs into superheroes

At OnPage we know that ConnectWise, and their customers, need to ensure all critical alerts not only reach the right person at the right time, but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trail, while at the same time doing it all seamlessly from within ConnectWise.

OnPage ConnectWise Manage Integration Updates

OnPage - ConnectWise integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution. IT can concentrate on fixing the issue rather than sending constant updates to customers. With full visibility, customer can see progress right on the ticket. The key is providing automatic, intelligent alerting that generates a complete audit trail tieing to SLA.

Auvik Announces Integration With IT Glue

WATERLOO, ON / November 8, 2017 — Auvik Networks, a provider of network monitoring and management software for managed service providers (MSPs), has announced a new integration with IT documentation platform IT Glue. The integration will give MSPs the ability to sync details that Auvik automatically discovers about a network—such as device IP addresses, serial numbers, and software versions—into IT Glue, instead of entering the data manually.