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What's New: OnPage Unveils Multiple Account Login

We’re thrilled to announce the launch of OnPage’s new Multiple Account Login feature. Designed to simplify critical communication workflows and safeguard data security for users working across multiple organizations, this functionality allows them to switch effortlessly between OnPage accounts without the need for repeated logins. Each OnPage account remains securely independent, ensuring that communication is organization-specific and private.

Home Call Survival Guide

Whether it’s your first or hundredth home call shift, preparing yourself both physically and mentally is crucial. These shifts can be unpredictable, demanding, and emotionally taxing, making it essential to prioritize your well being while maintaining your readiness to provide the best possible patient care. By adopting effective time management, organization, and healthy strategies, you can confidently navigate the unique challenges of home call shifts. Key Takeaways (TL;DR)

Site Reliability Engineer's Guide to Black Friday

It’s gotten to the point where Black Friday reliability prep has to start on…well Black Friday. This year, 32% of consumers in the US claimed that they were going to start their holiday shopping in July-October. Plus, Black Friday isn’t the only day eCommerce businesses have to worry about, now we have Cyber Monday, Travel Tuesday, and the thousands of Prime Days from Amazon.

Cloud Engineer - Roles and Responsibilities

Cloud engineers have become a vital part of many organizations – orchestrating cloud services to create seamless digital experiences for clients. With responsibilities spanning across cloud security to troubleshooting incidents, cloud engineers are key to keeping modern businesses running efficiently. And as the need for cloud expertise continues to rise, so do opportunities in the field.

The Vital Signs: Why Managed IT Services for Healthcare?

Organizations across the globe are seeing rapid growth in the technologies they use every day. And while the healthcare industry has always been slow to adopt, they are quickly starting to benefit from the role new technologies play in enhancing patient care and operational efficiency. However, one major setback for healthcare SMBs when investing in advanced technology is working out how they are going to keep up with cybersecurity, performance, and management of these IT solutions.

How Effective are Your Alerting Rules?

Recently, I came across this Reddit post highlighting the challenges of having ineffective alerting rules: And, here at OnPage we have experience with various companies who have dealt with just that, so I felt I should share some of our top tips for creating effective alerting rules in this blog. Read on to discover…

Using LLMs for Automated IT Incident Management

Large language models are algorithms designed to understand, generate, and manipulate human language. State-of-the-art large language models include OpenAI’s GPT-4o, Anthropic Claude Sonnet 3.5, and Meta LLaMA 3.1. They are built using neural networks with billions or even trillions of parameters. They are trained on vast datasets that can include text from the internet, books, code, and other information sources.

Health Unit Coordinator - Roles and Responsibilities

In bustling healthcare settings, where patients, doctors, and nurses are always on the move, maintaining order can feel like an uphill battle. The constant activity makes it challenging to stay organized and keep everyone in sync. Which is why it is essential for healthcare facilities to maintain a sense of coordination that enables them to seamlessly deliver quality patient care. That’s where the Health Unit Coordinator come in…