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The latest News and Information on IT Networks and related technologies.

17 Tech Support Tickets You'll Be Happy You Didn't Receive

If tech support had a motto, it’d be reminiscent of Rule #4 of the Auvik Way: Even when it’s not your fault, it’s your problem. But sometimes, there are problems so bad you wouldn’t want to deal with them. We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine: Plugging in your USB receiver with a hammer for that flush mounted look. from r/techsupportgore Good luck getting that one out.

ManageEngine recognized as a May 2019 Gartner Peer Insights Customers' Choice for Network Performance Monitoring and Diagnostics Software

2019 continues to be a great year for ManageEngine accolades. This time, we are proud to announce that we’ve been named a May 2019 Gartner Peer Insights Customers’ Choice for Network Performance Monitoring and Diagnostics Software. The consistent performance of our network performance monitoring (NPM) solutions—OpManager, NetFlow Analyzer, and Network Configuration Manager—has been the driving force behind this recognition.

Better Together: DX AIOps and Intelligent Automation

Organizations are rapidly adopting AI first strategies to power digital business models. Hear Broadcom executives Kieran Taylor and Ralf Paschen share our approach for AI-driven automation for the digital business. In this video, you'll learn why having intelligent automation aligned to AIOps enables the promises of delivering AI-driven digital experiences.

Using Network Visibility to Grow Your MSP Business

Selling cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the cloud, you better make sure they can always access the cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or cloud solutions offer the same level of visibility.

Get Network Device Warranty & Software Status Automatically with Auvik & Cisco

Conducting a network assessment is a great way to fully understand a new client's network, and to provide tangible proof when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.

Network Insight for Palo Alto Networks

SolarWinds Network Insight™ provides deeper visibility into complex devices such as firewalls, load balancers, and switches. In this latest update to Network Insight, SolarWinds Network Management products now provide more information on Palo Alto Networks® firewalls. Network Insight is available in Network Performance Monitor, Network Configuration Manager, NetFlow Traffic Analyzer, and User Device Tracker.

Web Performance Monitor - Monitoring the End-User Experience

Web application uptime is a must-have in your organization. Whether your applications are accessed inside or outside the firewall, your business depends on them being up, available, and performing optimally. Watch this short video and learn how Web Performance Monitor allows you to constantly monitor availability and response time from one location or locations around the globe. Find problems before your users do!