Operations | Monitoring | ITSM | DevOps | Cloud

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6 Reasons to Start Monitoring the Performance of Your Applications

It’s no use computerize your entire company and introducing a poor, slow, or difficult usability system. To effectively anticipate this type of scenario and avoid jobs and headaches for your team, APM – Application Performance Monitoring – comes as a good alternative. Through it, you can analyze how your team is using enterprise applications. With this, you can better understand whether these applications are offering problems or solutions. But the advantages do not stop there.

Life and Times of an SRE Product Owner

We’re back with another employee spotlight! Last month, we spoke to Senior Front-End Developer Mark Smith, who works out of our San Francisco office. This month, we (virtually) crossed over to the opposite coast and spent some time getting to know Marguerite des Trois Maisons, who works out of our new Toronto office as the product owner on our Site Reliability Engineering (SRE) team.

Less Clicking, More Doing: How We Think About Your Experience

We recently shipped an update to navigating inside Honeycomb. Thus far, results have been positive – thank you! We wanted to give you a behind the scenes look at why and how this work came along. It’s easy to develop a certain blindness after working with your own code day-in day-out. Staring at something over a long period of time wears down the jagged edges that once used to protrude and now appear as normal.

Building + testing open source monitoring tools

At Monitorama 2018, I shared some of the cool process and knowledge I’ve learned from developing a product for people other than myself to consume. After spending six years on call, I now build software that wakes people up in the night — AKA, infrastructure and tooling for systems monitoring and performance analysis. As someone who’s been there, I’m conscientious about building quality software that people delight in using.

What happens when your SSL / TLS certificate expires

We live a busy life and as a result, we all forget to get some tasks done on time. The fact is that some things should not be delayed and a good example of this renewing your SSL / TLS certificates. What an SSL certificate does is to allow a person, a computer or an organization to exchange information in a secure way.

How To Ensure Good End User Experience With Proactive Monitoring and Troubleshooting

As an IT pro, making sure that the end users have a good experience is one of the most important parts of the job. It’s so important in fact, that there are numerous tools available for monitoring the performance of end user sessions. In most cases, such monitoring tools work by examining a series of performance counters in an effort to quantify the end user experience. In reality, however, performance data and what the end users actually experience can be two very different things.