New BigPanda features accelerate IT incident response
ITOps teams are inundated with a significant volume of alerts each day. Sifting through these alerts to discern which ones are harmless and which could lead to major incidents is a time-consuming and tedious task. This process often involves hunting for information across disparate data sources, tools, and workflows. As a result, the investigation can slow down incident response times, negatively affecting service reliability and customer satisfaction.