Most technical incident response plans typically account for stakeholder communications—for both internal teams and external customers. But at PagerDuty, what we’ve learned from our customers is that there’s still a painful and expensive gap in alignment between IT and business teams. To close that gap, we need to focus on what incident response means for business teams.

Aren’t we told, “The best things in life are free”? When tasked with picking up our “4 Cs of Quality Monitoring Tools” series. I knew the next topic to cover was “Cost” and the aforementioned quote immediately popped into my head.

Managed service providers (MSPs) simplify IT for global organizations of all sizes — and cloud services present new opportunities that enable these service providers to grow their revenues. Now, let’s take a closer look at MSPs and how they can capitalize on cloud services.

It's an exciting day at Cloudsmith HQ, today we're launching beta support for hosted private LuaRocks module repositories.

Modern software applications are capable tools with a wide range of functionalities. The most popular software applications existing today haven’t achieved the pinnacle of success without many bumps along the way. Developing software is difficult and you need to ensure your development doesn’t collapse under the weight of unexpected errors. This is where error tracking software comes into picture.