What To Do When A Customer (Or Segment) Is Costing Your SaaS Business Too Much
You’re a responsible SaaS company leader, so you understand the importance of tracking your cloud costs in detail. Perhaps you’ve even begun working with us at CloudZero, and you’re starting to see data and insights hit your dashboard. If so, you may have noticed — because this happens to all of us in the SaaS world at some point — that some customers cost your business far more than others. Suppose you’re also tracking your revenue per customer.