SAP is one of the most business critical enterprise applications. As a result, keeping it secure is a top priority for managed service providers. In the last year SAP has notified its customers of multiple high risk vulnerabilities, through its SAP HotNews email alerts, which require urgent patching – but the challenge for MSP clients is to know “do these impact me?”
We all know the importance of managing our SAP landscape to ensure our systems are stable, secure and legally compliant. Most of us manage this primarily through the information we receive from SAP HotNews.
A typical SAP deployment is usually a sprawling, complex system and is one of the most critical applications an enterprise relies on to keep the business functioning, with it interacting with production, sales, dispatch, HR, and other areas of the business. Monitoring the performance and availability of SAP is therefore the key. Proactive monitoring may allow minor issues to be resolved before they become major issues.
