Navigating the fast-paced, highly competitive telecommunications industry calls for a proactive approach to stay ahead of the curve. As customer expectations soar and technological advancements continue to shape the sector, telcos must embrace IT automation to remain relevant. Delving into 5 top use cases for IT automation in the telco industry, let’s uncover the key drivers that empower businesses to thrive in today's market and be well-prepared for the demands of the future.

The unexpected collapse of Silicon Valley Bank (SVB) in March served as a wake-up call for financial institutions, depositors, shareholders, and regulators alike. If a seemingly-solid bank like SVB can go under almost overnight, everyone has begun to wonder if any financial institution is safe, with banks and regulators worldwide analyzing the continued risk to the entire banking system.

Too many IT tickets, not enough time. That’s just one problem that comes with a poor employee onboarding experience, and it’s one that causes deal-breaking difficulties for new employees, and just as importantly, IT leaders in the IT service management (ITSM) department. Ninety-three percent of employers said that a good onboarding experience is critical for retention of new employees, according to market share data from Finances Online. The total cost of voluntary turnover in 2020?

While network automation tools can help infrastructure and operations (I&O) teams improve their agility, lower their costs, and reduce the risk of manual errors, network management stubbornly remains a largely manual process. According to a recent Gartner report, less than 35% of enterprise network activities are automated today, forcing enterprises to run largely using a ClickOps model.

While your approach to network operations (NetOps) is critical to business performance, the challenges of managing the needs of a modern network can keep Infrastructure & Operations (I&O) teams from helping their organization reach its full potential. Here’s what you need to know about NetOps to meet those challenges head on.

As 5G technology advances in power and sophistication, telcos are encountering a new span of challenges. 5G network complexity, coupled with a spiraling volume of data traffic, raises barriers for telco companies seeking to smoothly manage their networks and sustain consistent quality of service (QoS). But a solution is now easily within reach.