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Catchpoint

Maintaining Cybersecurity in the New Normal

The insidious spread of COVID-19 across the globe has accelerated changes to our way of life. The reliance on the internet saw a prodigious increase in March 2020 as people started relying on digital means to work, buy groceries, order food, and basically ensure they could stay home and stay safe! More people doing things online means more opportunities for cyber-attacks.

Measuring VoIP Quality with SIP and RTP

The pandemic has changed the way teams collaborate within an organization and between companies. With work from home becoming the new normal, employees are turning to new options for collaboration, meeting, training and onboarding have moved online. The office is now a virtual space. With the increasing demand for online meetings, it is even more important to monitor the health and performance of such meetings.

DNS Monitoring 101 - Troubleshoot Anycast DNS Issues

Today’s Tip of the Day is the final of three focused on Domain Name System (DNS) monitoring. In the rest of the series, we looked at how digital experience monitoring (DEM) can (i) help ensure users are served by the correct DNS server to reduce latency and (ii) help to guard against DNS-related attacks. In today’s post, we talk about Anycast DNS, the advantages it provides, the challenges it presents in relation to troubleshooting DNS issues, and how to overcome them with Catchpoint.

Catchpoint Digital Monitoring: Offering lowest cost options without compromising quality

SaaS monitoring platforms must provide a flexible set of capabilities to their customers. A platform with the ability to adjust according to business needs reduces costs (e.g. the cost to switch) and tool sprawl since the need to perform different monitoring functions can be accommodated in a single place. A monitoring platform should allow you to adjust, for example: Not all digital experience monitoring platforms are the same.

Will Black Friday 2020 be the Same as Previous Years?

Year after year, we have seen that when it comes to maintaining end-user experience during the holiday season, preparation is key. But this year promises to be different, there has never been a time where digital-first was so imperative to the survival of most retailers. The drastic changes brought in by COVID-19 is bound to have a significant impact on the holiday season. Black Friday 2020 might as well be the benchmark for DEM going forward.

"Things get SREious": SRE from Home Recap

Without SRECon happening this year and the world turned upside down from COVID-19, we set out to hold a virtual event to bring SREs together to share their experiences of what has changed. Last week’s SRE from Home was exactly that. With 1900 registrants, 20 lively Slack channels, six illuminating and entertaining talks from a diverse range of experts in the field and our #askanSRE panel answering attendees’ questions with a candid generosity, it was an amazing, jam-packed day.

DNS Monitoring 101 - How to Guard Against DNS Attacks

Today’s Tip of the Day is the second in a three-part series on Domain Name System (DNS) monitoring. In the first, we looked at how the application delivery chain works and the way in which many companies outsource their DNS to third parties with a global presence in order to reduce latency. The connected tip was focused on ensuring users are served by the correct DNS server.