We’re happy to announce the release of advanced analytics for three more ServiceDesk Plus modules: Request transition history, Projects and Knowledge base management. Read on to see how this integration between ServiceDesk Plus and Analytics Plus gives enterprises better visibility into their help desk activity.

The Uptime.com Transaction Check tool is evolving. It’s designed to mimic user interactions, and can interact with nearly every element on your website. The Transaction Check is an important monitor for those worried about conversions or signup forms. It can measure landing pages, shopping carts, and other interactive elements, mimicking the customer experience and providing important metrics about response time and errors along the way.

We’re excited to be speaking at and sponsoring KubeCon + CloudNativeCon NA 2018 in Seattle next week and hope we get a chance to hang out. Swing by our booth to check out a new open source project we’ve been working on, and give us some feedback on Grafana and features you’d like to see.

While you’re likely familiar with role-based access control, Sysdig teams introduce the concept of service-based access control. With service-based access control, administrators can define groups of users that have access to policy events, policy configuration, and scanning data limited to a service or set of services, as defined by your orchestration system (think Kubernetes, Mesos, and the like).

We've had sparkline charts of response time for a long time on our Endpoints tab, and now have extended them to the throughput column as well. Quickly isolate endpoints that are spiking with traffic, and drill down into them to diagnose. No need to hunt to see what's causing an unusual trend in traffic.

We’ll look at 3 popular APM tools: New Relic, Appdynamics and Dynatrace to see where their strengths and weaknesses lie, how they can help you improve, and how they compare to one another.