Operations | Monitoring | ITSM | DevOps | Cloud

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Managing Network Vendor Diversity: The MSP Challenge

Whether you inherit an IT environment or build it from scratch, managing your clients’ network infrastructure can be a real headache. Keeping clients’ network devices functioning so they stay connected and productive requires complex manual tasks, expensive expertise, and tons of valuable time—that is, if you don’t use software to simplify and automate network management activities.

New Feature Spotlight:StatusKeeper welcomes SMS/text notifications to your hosted status page!

Email arrives constantly; when we’re in the office or “on the go”. More than occasionally a new email might be briefly overlooked if we’re working another task or it just gets lost in the “noise”. Whatever the case, they don’t always get the attention that an incoming text message might.

Auto-smooth noisy metrics to reveal trends

Datadog makes it easy to correlate, compare, and visualize metrics from your infrastructure and applications. Some metrics, however, are inherently so noisy that the graphs become unreadable (the dreaded spaghettification problem), and you lose the ability to extract essential information about trends and large-scale deviations. For cases like these, we provide several smoothing functions that help you identify trends in your metrics.

Splunk vs SumoLogic vs ELK

From production monitoring to security concerns, it’s critical for businesses to analyze and review their log data. This is particularly true for large and enterprise companies, where the sheer amount of data makes log analysis the most efficient way to track key indicators. CTOs, in particular, are dealing with the challenges of this massive amount of data flowing through their organization, including how to harness it, gather insights from it, and secure it.

New Feature Spotlight: Notification Attachments

Continuing deeper exploration of some of our exciting new features, today I’ll be presenting Notification Attachments and demonstrating how your status page can, once again, hopefully make your job a little easier. We recently had a customer ask: “Is there a way to show a maintenance page instead of [just] an icon if the web services are down?”. Further investigation revealed he was looking for the ability to provide more information to his users regarding the nature of a system outage.