Welcome to our November edition of the NiCE bi-monthly newsletter! We’re thrilled to share the latest updates, insights, and events to keep you ahead in the ever-evolving IT monitoring landscape, primarily revolving around Microsoft System Center. Whether you’re looking to stay current with new features, understand best practices, or network with fellow professionals, our newsletter has you covered.

We are excited to announce the launch of User Groups, a major update that facilitates enhanced security through access control in InfluxDB Cloud Dedicated. This new feature allows for more granular access management by limiting limited access accounts. Giving customers more access control helps them implement PoLP (“Principle of Least Privilege”) for improved security.

Migrating a Kubernetes cluster from a self-hosted environment to Amazon EKS (Elastic Kubernetes Service) offers considerable operational benefits—but this transition also brings challenges in reliability, compliance, and observability. By leveraging Cortex Scorecards, teams gain clear insights and structured benchmarks to simplify and improve the migration process. Here’s how Cortex Scorecards can make your EKS migration efficient and resilient.

ServiceNow is a popular IT service management platform for recording, tracking, and managing a company’s enterprise-level IT processes in a single location. In addition to helping you manage your ServiceNow CMDB, Datadog also integrates with ServiceNow IT Operations Management (ITOM) and IT Service Management (ITSM), enabling you to automatically create and manage ServiceNow incidents and events from the Datadog platform.

Running Kafka at peak efficiency doesn’t come cheap. But with some smart tweaks, it’s entirely possible to keep costs down while making sure everything flows smoothly. The key is to balance your resource usage across CPU, memory, and storage to get the most bang for your buck. Let’s dive into some strategies that will help you stretch those resources, streamline your Kafka setup, and avoid breaking the bank.

It’s gotten to the point where Black Friday reliability prep has to start on…well Black Friday. This year, 32% of consumers in the US claimed that they were going to start their holiday shopping in July-October. Plus, Black Friday isn’t the only day eCommerce businesses have to worry about, now we have Cyber Monday, Travel Tuesday, and the thousands of Prime Days from Amazon.