Palo Alto, CA, USA
Mar 14, 2023   |  By Vishal Padghan
Auvik is a cloud-based network management software that gives you instant insight into the networks you manage and automates complex and time-consuming network tasks. If you use Auvik for network management, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Auvik to the right users in Squadcast. This blog is a step-by-step guide that will help you set up Squadcast-Auvik Integration.
Mar 7, 2023   |  By Vardhan NS
Incident Management has evolved considerably over the last couple of decades. Traditionally having been limited to just an on-call team and an alerting system, today it has evolved to include automated Incident Response combined with a complex set of SRE workflows.
Feb 28, 2023   |  By Shishir Khandelwal
Are you utilizing Docker to deploy your applications? If so, you're not alone. The use of Docker has skyrocketed in popularity in recent years. While it offers numerous benefits, it also introduces new security risks that need to be addressed. But, why is reducing security incidents so important? Simple - the cost of a security breach can be devastating. From lost customer trust to financial losses, the consequences of a security incident can be severe. That's why it's crucial to take steps to prevent them from occurring in the first place. Enter Docker image security scanners.
Feb 22, 2023   |  By Shishir Khandelwal
Kubernetes has revolutionized container orchestration, allowing developers to deploy and manage applications at scale. However, as the complexity of a Kubernetes cluster grows, managing resources such as CPU and memory becomes more challenging. Efficient pod scheduling is critical to ensure optimal resource utilization and enable a stable and responsive environment for applications to run in.
Feb 7, 2023   |  By Nakul Shetty
Hey folks! We are super excited to announce that our schedules feature has gone through a bit of an update. Well, more than a bit 🙂. We’ve gone through the feature with a fine-toothed comb and introduced a bunch of UI and functional improvements which we hope will help you achieve one thing: set up, edit and manage your on-call schedules at scale in a matter of minutes (Yes, that was three things but it was tough to condense it to ONE thing)
Jan 30, 2023   |  By Vishal Padghan
Modern-day markets are highly competitive and in order to foster stronger customer relations, we see businesses striving hard to be always available and operational. Hence, businesses invest heavily to ensure higher uptime and to have dedicated teams that constantly monitor the performance of an organization's IT resources. In this blog, we will explore what NOC teams are and why they are important.
Jan 20, 2023   |  By Vardhan NS
Webhooks and APIs are a developer-friendly approach to building modern-day web applications. In this blog, we explain what a webhook is, do a detailed webhooks vs. API comparison, and explain why we recommend developers use them with Squadcast.
Dec 30, 2022   |  By Squadcast
Service level agreements (SLA) and service level objectives (SLO) are increasing in popularity because modern applications rely on a complex web of sub-services such as public cloud services and third-party APIs to operate, making service quality measurement an operational necessity for serving a demanding market. This article focuses on the similarities and differences between SLAs and SLOs, explains the intricacies involved in implementing them, presents a case study, and finally recommends industry best practices for implementing them.
Dec 30, 2022   |  By Squadcast Community
We are on the cusp of breaking into 2023🗓️with a bag full of interesting memories. Before we wrap up this year end's celebrations we'd like to look back and highlight some notable events that took place at Squadcast. ‍ Squadcast has grown leaps and bounds over the 12 months in our journey towards becoming an integrated Reliability Workflow platform. 😎
Dec 28, 2022   |  By Vishal Padghan
Hund is a versatile Service Monitoring & Communication tool. It helps monitor services and keeps your audience informed about any status changes automatically through a status page. If you use Hund for monitoring and management requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Hund to the right users in Squadcast.
Feb 18, 2023   |  By Squadcast
Alert Deduplication can help you reduce alert noise by organising and grouping alerts. It also provides easy access to similar alerts when needed. This video on Alert Deduplication rules will help you define Deduplication Rules for each Service in Squadcast. Alerts will get deduplicated when these rules evaluate true for an incoming incident.
Feb 17, 2023   |  By Squadcast
This video explains how Maintenance Mode enables you to reduce alert noise during the scheduled maintenance window and how alert notifications for false-positive incidents can be suppressed during Maintenance windows.
Feb 16, 2023   |  By Squadcast
You can integrate Squadcast and Slack to collaborate efficiently with your team while working on incidents. Squadcast sends a notification to the configured Slack Channel as soon as an incident is triggered.
Feb 15, 2023   |  By Squadcast
This video will help you install and configure the Squadcast extension for Jira Cloud & Jira Server. It will help you create tickets in Jira projects whenever there is an incident in Squadcast. Also, learn to automatically or manually sync the status bidirectionally.
Feb 15, 2023   |  By Squadcast
Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.
Feb 12, 2023   |  By Squadcast
Webforms can help stakeholders & the customers of an organization easily report issues. This video explains how users from outside the Squadcast ecosystem can report incidents by filling out a simple form and extend customer support by empowering internal stakeholders and customers to report issues on the go.
Feb 10, 2023   |  By Squadcast
Webhooks allow you to connect a platform you manage (either an API you create by yourself or a third-party service) to a stream of future events. Setting up a Webhook on Squadcast enables you to receive information (referred to as events) from Squadcast as they happen. This can help you avoid continuously polling Squadcast’s REST APIs or manually checking the Squadcast web/mobile application for desired information.
Feb 9, 2023   |  By Squadcast
This video will help you define and monitor Service Level Objects for your services and also set up and track error budget burn rates in Squadcast. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.
Feb 8, 2023   |  By Squadcast
This video talks about Alert suppression in Squadcast. Alert Suppression helps you avoid alert fatigue by suppressing notifications for non-actionable alerts. Squadcast will suppress the incidents that match any of the Suppression Rules you create for your Services. These incidents will go into the Suppressed state and you will not get any notifications for them.
Feb 7, 2023   |  By Squadcast
Event Tagging is a rule-based, auto-tagging system with which you can define customized tags based on incident payloads, that get automatically assigned to incidents when they are triggered. This video explains how to create Tagging rules for efficient Incident Classification.

Squadcast is an Intelligent Incident management, monitoring & Alerting platform that improves your reliability by helping SRE and DevOps teams to adopt IT Incident Management best practices like intelligent alert routing, on-call rotations, collaboration, response automation, root cause analysis, blameless postmortems, etc.

Squadcast is a simplified SRE software for Dev & Ops teams adopting Reliability Engineering best practices to maximize uptime, accelerate engineering innovation and increase customer happiness. It integrates with a lot of powerful monitoring tools and generates incidents and alerts the right people as defined by the escalation policies.

Product Features:

  • Incident Dashboard: Centralized Incident dashboard to view all incidents
  • Escalation policies: Escalation policies to make sure alerts are not missed and taken care of within SLA
  • Reliable Unlimited Global Notifications: Receive realtime notifications across various platforms such as push, email, SMS, Voice, Slack, hangouts, JIRA etc
  • Analytics: Powerful Analytics to track and review the performance of your teams and cloud services
  • Powerful Integrations: Lot of powerful integration which help you stay on top with multiple integrations added each passing week
  • Mobile apps: Native mobile apps for Android & iOS to take actions on the go.
  • On-Call Schedules: Recurring on-call schedules to plan ahead
  • Recurring Scheduled Maintenance: Repeatable scheduled maintenance which requires no periodical intervention
  • Unlimited Free Stakeholders: Keep the relevant stakeholders updated with no additional cost
  • Smart Squads Team management made easy with dynamically generated squads based on code commit history
  • Incident Timeline: Incident timeline records the timeline of the incident and will be very helpful while doing Root Cause Analysis
  • Incident War room: War rooms for each incident to collaborate in real time.
  • Cloud & On-Premise Both Cloud & On-Premise versions to support SMB & Enterprise customers

Faster Incident Resolution with Simplified SRE software for Dev & Ops teams.