Operations | Monitoring | ITSM | DevOps | Cloud

February 2023

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Reducing Security Incidents: Implementing Docker Image Security Scanner

Are you utilizing Docker to deploy your applications? If so, you're not alone. The use of Docker has skyrocketed in popularity in recent years. While it offers numerous benefits, it also introduces new security risks that need to be addressed. But, why is reducing security incidents so important? Simple - the cost of a security breach can be devastating. From lost customer trust to financial losses, the consequences of a security incident can be severe. That's why it's crucial to take steps to prevent them from occurring in the first place. Enter Docker image security scanners.

Webinar on 'Evolution of Incident Management from On-Call to SRE' | Squadcast

This Incident Management has evolved considerably over the last decade, more so in the last few years. What was traditionally limited to having just an in-house on-call team and an alerting system, has now grown well beyond that to ensure Automation, Collaboration, Transparency, and Retrospection are deeply entrenched in Incident Response.

Strategies for Kubernetes Cluster Administrators: Understanding Pod Scheduling

Kubernetes has revolutionized container orchestration, allowing developers to deploy and manage applications at scale. However, as the complexity of a Kubernetes cluster grows, managing resources such as CPU and memory becomes more challenging. Efficient pod scheduling is critical to ensure optimal resource utilization and enable a stable and responsive environment for applications to run in.

Deduplication Rules | Reduce Alert Noise by Clustering Similar Alerts I Squadcast

Alert Deduplication can help you reduce alert noise by organising and grouping alerts. It also provides easy access to similar alerts when needed. This video on Alert Deduplication rules will help you define Deduplication Rules for each Service in Squadcast. Alerts will get deduplicated when these rules evaluate true for an incoming incident.

Integrating Slack & Squadcast- Trigger, Acknowledge, Resolve & Reassign incidents from Slack channel

You can integrate Squadcast and Slack to collaborate efficiently with your team while working on incidents. Squadcast sends a notification to the configured Slack Channel as soon as an incident is triggered.

Creating Tickets in Jira From Squadcast I Jira Integration (Cloud & Server) I Squadcast

This video will help you install and configure the Squadcast extension for Jira Cloud & Jira Server. It will help you create tickets in Jira projects whenever there is an incident in Squadcast. Also, learn to automatically or manually sync the status bidirectionally.

Integrating Microsoft Teams & Squadcast - Acknowledge, Resolve & Reassign Incidents | Squadcast

Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.

Reporting Incident Using Webforms I Creating Alerts from Outside the Squadcast Ecosystem I Squadcast

Webforms can help stakeholders & the customers of an organization easily report issues. This video explains how users from outside the Squadcast ecosystem can report incidents by filling out a simple form and extend customer support by empowering internal stakeholders and customers to report issues on the go.

How To Setup Outgoing Webhooks in Squadcast | Recieving Incident Information | Squadcast

Webhooks allow you to connect a platform you manage (either an API you create by yourself or a third-party service) to a stream of future events. Setting up a Webhook on Squadcast enables you to receive information (referred to as events) from Squadcast as they happen. This can help you avoid continuously polling Squadcast’s REST APIs or manually checking the Squadcast web/mobile application for desired information.

How to Set up SLOs and Configure SLIs in Squadcast | Tracking Error Budget & Burn Rates | Squadcast

This video will help you define and monitor Service Level Objects for your services and also set up and track error budget burn rates in Squadcast. A Service Level Objective (SLO) is a reliability target, measured by a Service Level Indicator (SLI), and sometimes serves as a safeguard for a Service Level Agreement (SLA). SLOs represent customer happiness and guide the development team’s velocity.

Suppression Rules in Squadcast | Minimise Alert fatigue | Suppress Non-Actionable Alerts | Squadcast

This video talks about Alert suppression in Squadcast. Alert Suppression helps you avoid alert fatigue by suppressing notifications for non-actionable alerts. Squadcast will suppress the incidents that match any of the Suppression Rules you create for your Services. These incidents will go into the Suppressed state and you will not get any notifications for them.

Announcing our improved Schedules & On-Call Rotations

Hey folks! We are super excited to announce that our schedules feature has gone through a bit of an update. Well, more than a bit 🙂. We’ve gone through the feature with a fine-toothed comb and introduced a bunch of UI and functional improvements which we hope will help you achieve one thing: set up, edit and manage your on-call schedules at scale in a matter of minutes (Yes, that was three things but it was tough to condense it to ONE thing)

Using Tagging and Routing Rules in Squadcast I Incident Classification I Event Tagging I Squadcast

Event Tagging is a rule-based, auto-tagging system with which you can define customized tags based on incident payloads, that get automatically assigned to incidents when they are triggered. This video explains how to create Tagging rules for efficient Incident Classification.

Adding Incident Watchers in Squadcast | Incident Notifications and Updates | Squadcast

This video talks about Squadcast's Incident Watchers Feature. In Squadcast, any user/stakeholder can subscribe to an Incident and act as a Watcher for an incident. Incident Watchers can choose to receive notifications for all the updates of an incident. This allows any user/stakeholder to act as an observer of the incident, even if they are not active responders. You can customize your watch options for the incident and receive notifications only for those updates.