On-call Engineers are the first line of defense when an outage occurs ensuring customer-impacting services are quickly noticed & resolved. Our latest blog outlines some of the use cases that can help to avoid the pitfalls in organization’s on-call rotation.

Making your organization more transparent is not always an easy process. In our latest blog post, Adam Hammond, shares some tips and tools that can help you get started when it comes to keeping your teams and customers in the loop during downtime.The core message is that you need to make communication a cultural pillar of your organization.

Nishant Singh is an SRE at LinkedIn based in Bangalore. Currently, he is working towards building and maintaining applications that improve the overall MTTD (Mean time to detect) and MTTR (Mean time to recover) of the site. He likes to build services and play with the latest technologies. Before LinkedIn, Nishant worked for a few companies in the security and e-commerce domain as a DevOps engineer where he was primarily responsible for building infrastructure, deployment pipelines and security.