Operations | Monitoring | ITSM | DevOps | Cloud

October 2022

Why 'owning Services' is critical for effective Incident Response

There is a famous quote that goes like this…‘For every minute spent organizing, an hour is earned.’ At least in the world of incident response, nothing is more apt than this. Digital infrastructure these days is made up of multiple services, an outage could result from either one impacted service or multiple impacted services. So it's essential to have a catalog of all the services along with the point of contact (service owner) responsible for maintaining it.

Routing alerts from AWS Elastic Beanstalk via CloudWatch

Amazon Web Services (AWS) offers 100+ services, each focusing on a specific area of functionality. However, it can be challenging to pick the right services for the task and also to provision them. AWS Elastic Beanstalk, lets you easily deploy and manage applications without the need to learn about the underlying infrastructure that runs these applications.
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Introduction to Automation Testing Strategies For Microservices

Microservices are distributed applications deployed in different environments and could be developed in different programming languages having different databases with too many internal and external communications. A microservice architecture is dependent on multiple interdependent applications for its end-to-end functionalities. This complex microservices architecture requires a systematic testing strategy to ensure end-to-end (E2E) testing for any given use case. In this blog, we will discuss some of the most adopted automation testing strategies for microservices and to do that we will use the testing triangle approach.

Announcing Incident watchers: Subscribe to incidents and receive incident updates in real-time

Hey folks, We’re back with another feature update for all our customers! We have recently gone live with the incident watchers feature which nests within an incident details page. This blog will outline how you can access the feature, its primary functionalities and how we foresee it helping improve your incident management process. Note: This feature will be available to pro, premium and enterprise plan users only.

Kubernetes alternatives to Spring Java framework

Spring Cloud and Kubernetes both complement each other to build a cloud native platform and run microservices on the Kubernetes containers. Kubernetes provides many features which are similar to Spring Cloud and Spring Config Server features. Spring framework has been around for many years. Even today, many organizations prefer to go with Spring libraries because it provides many features. It's a great deal when developers have total control over cloud configuration along with business logic source code.

Introducing Squadcast Premium

For the last few years, Squadcast has been building out a market-leading on-call and alert management solution. Over the past few quarters, we have significantly enhanced our on-call product by releasing and improving features related to Incident Response - including Slack / MS Teams integration, Runbooks, Postmortems, Service Level Objectives, and Status Pages. We believe that a reliability platform involves both on-call and incident response - one cannot work effectively without the other.