Operations | Monitoring | ITSM | DevOps | Cloud

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BOO! Does Network Management Give You the Shivers?

Just like the goblins, ghouls, and ghosts that’ll be walking down your street tomorrow night, network management can be scary. If you’re not a network expert (and don’t have one on your payroll), it can be intimidating to make changes to clients’ infrastructure for fear of taking the network down. Small actions can have a big impact.

How to Triage Test Failures in a Continuous Delivery Lifecycle

Continuous testing has evolved to become an important phase in modern application development and delivery. When we at Sumo Logic sketched out a plan to start delivering our microservices continuously, we knew we needed to define a delivery pipeline, which would run our automated tests and provide feedback in early phases of development.

Where Context is King: Beyond Utilization in Asset Management

Organizations need better network oversight. According to Information Week, recent data predicts “wasted” cloud spending on services and applications that aren’t fully utilized will reach $21 billion by 2021, while CIO points to Gartner research that suggests 30 to 40 percent of IT spending in large enterprises is actually funding shadow IT.

Migrating from Monolithic to Cloud Native Applications

Lately, the public cloud services market has created one of the biggest disruptions in the tech market. In fact, as per Forrester Data, public cloud services forecasted a 22% CAGR in the public cloud market from 2016 to 2020. In addition, Gartner projected the Infrastructure as a Service (IaaS) to grow 35.9% by end of 2018 to reach $40.8 billion. Looking at the potential of the cloud market and the benefits associated, right now would be the apt time to migrate from monolithic to the cloud.

Why you should market your status page like you market your product

As Symantec’s Principal ITSM Solutions Engineer, I was tasked 2 years ago with finding a way to quickly and effectively communicate incidents with our customers after a 4-day outage left our customers in the dark. I found Statuspage and knew it was the right tool for the job, offering a single place to send real-time updates to our customers across various channels (email, SMS, Twitter, etc.)

Jira Service Desk asset management integrations for cloud are here

The job of the IT professional has become more difficult over the past decade. This is not necessarily due to the workload, but because of the dramatic shift we’ve seen in the way our organizations, employees, and customers are now operating in a software-powered world.

Packets per Second in EC2 vs Amazon's Published Network Performance

First, let me say that I know AWS doesn’t promise anything about network performance as it relates to packets. At best, they leave it as a multivariate calculus problem for the reader — inclusive of CPU performance, code optimization, MTU, and current network congestion under the VLANs. But still, I was curious to see if there was any correlation to Amazon’s published “Network Performance” and the actual packets per second metric I tested.