Operations | Monitoring | ITSM | DevOps | Cloud

%term

How to achieve DevOps consensus: The what and how of DevOps

DevOps is a complex, multi-dimensional topic. It is context-sensitive. Those who attempt to learn about and implement DevOps bring their roles and cultural perspectives to the process. Diversity of opinion and expertise can be an important advantage. However, it can also lead to friction and contention in developing DevOps consensus.

Honeycomb goes Serverless: Send your app data without running agents

Serverless apps are growing in popularity, thanks to tools like AWS API Gateway and Lambda, and a growing number of powerful frameworks that simplify development and deployment. Complex applications are still complex, however, and regardless of your platform you’ll still need to think about observability.

What Artificial Intelligence Means for MSPs

Managed service providers (MSPs) are feeling the impact of AI use, mostly when it comes to the power of chatbots. Chatbots are an incredible way for MSPs to save time and money when it comes to the lower levels of their customer support. Well-programmed bots can take the burden off techs and your support staff when it comes to answering simple questions and troubleshooting common issues.

Privacy, democracy & bureaucracy ...it's GDPR

Last week, we'll bet you've received an onslaught of "we've updated our privacy policy" emails. If you're a website manager maybe you've been writing those emails and ensuring your site is compliant with the new regulations. It's been interesting (for us anyway) to listen to reactions to GDPR. It seems that people are split between "what a nightmare - so much paperwork" and "this is great - it protects our privacy" and there is no doubt that we have felt a bit of both.

Is global expansion crippling your hold on network security?

Globalization and foreign investments have completely changed the way enterprises are run today. Enterprises are expanding geographically to diversify their risk portfolio, but this expansion hasn’t been linear. From mergers to buyouts, today’s enterprises have endless possibilities, which translates into inorganic, exponential growth—something that’s become the industry norm.

What is Real User Monitoring? Definitions, examples and benefits

It sucks to spend a long time building an app then get complaints about slow loading pages. You don’t know which pages the problems occur on, let alone the environment. So, software performance problems stay elusive, and linger on in your app, causing havoc for end users and your bottom line.