Operations | Monitoring | ITSM | DevOps | Cloud

RUM

RUM: Key Metrics and How to Measure Them

User experience (UX) is key to success. To ensure your web or mobile app performs well, RUM (Real User Monitoring) helps you track real-time interactions with actual users. It gives you valuable insights into how your audience experiences your product. In this guide, we’ll explore what RUM monitoring is, why it matters, and how it can help boost performance and user satisfaction.

Benefits of combining the trifecta of APM, RUM, and synthetic monitoring in IT operations

APM is foundational in assessing an application's internal health. It employs a variety of tools and techniques to monitor crucial metrics such as response times, error rates, and resource utilization. This comprehensive analysis enables teams to identify bottlenecks, slow database queries, and other potential performance-related issues that could diminish the user experience.

Unified Web Performance: Real User Monitoring and Automatic Lab Testing

At Request Metrics, we’re always looking for ways to help you make your websites faster and your users happier. Today, we’re excited to announce a major new capability: Unified Performance Monitoring. Request Metrics now combines the power of real-user monitoring with automated lab performance testing to get a complete picture of your website’s performance.

What Is Real User Monitoring (RUM)?

Even if your website is perfectly designed on paper, users don’t always follow the script. They often behave in ways you might never predict. Real user monitoring (RUM), also known as end-user experience monitoring or digital experience monitoring, closes that gap by providing a moment-to-moment view of user interactions. It allows you to spot where visitors encounter friction, confusion, or slowdowns that could impact conversions. These insights benefit your entire team.

New URL tester for Real User Monitoring's path segment rules

This enhancement is part of Raygun’s 12 Days of Christmas 2024. Over the next few weeks, we’ll share daily updates on bug fixes and feature improvements inspired by feedback from you, our customers. These are the small but impactful changes you’ve asked for, designed to make Raygun faster and easier to use. Check back tomorrow for the next update and see how we’re leveling up your experience one day at a time!

New host filter for Real User Monitoring

This enhancement is part of Raygun’s 12 Days of Christmas 2024. Over the next few weeks, we’ll share daily updates on bug fixes and feature improvements inspired by feedback from you, our customers. These are the small but impactful changes you’ve asked for, designed to make Raygun faster and easier to use. Check back tomorrow for the next update and see how we’re leveling up your experience one day at a time! A special thanks to Dan from Michigan who suggested this great idea!

Improve Your Shopify User Experience with Real User Monitoring

In the modern world of e-commerce, customer expectations are sky-high: online shoppers are used to seamless user experiences, even with massive online retailers operating at scales that were previously unthinkable. Services like Shopify provide accessible modern storefronts and payment processes, reducing the need for significant backend work to get an online store up and running.

How to Your Monitor Business Application Performance

Application performance monitoring is key to having business operations function well, and user satisfaction is at an all-time high as your company keeps ahead in the race. The result is frustrated users, lost productivity, and lost revenues. Proactive monitoring of some key aspects of your business applications puts you in a good position: you are able to identify issues before they can turn into major ones; optimize performance, and ensure smooth delivery of an end-to-end user experience. Here are some strategies and tools needed to effectively monitor application performance for your business.