Operations | Monitoring | ITSM | DevOps | Cloud

Blog

The role of shift-left testing in an agile environment

With the rapid growth of security threats to infrastructure, it’s more important than ever to proactively address vulnerabilities. As an open-source project, built on the trust of users and contributors, Netdata has security concerns at its core. Because we’re committed to code security and quality, we apply Agile principles throughout the software development process. A component of this includes regular static analysis.

Phillip Ahereza and Allan Guwatudde win Mattermost Bot Hackfest with DigitalOcean Plugin

More than 2,000 developers from around the world participated in our open source bot hackfest, which we hosted on HackerEarth from January 10 through March 2. The goal of the event was to work with our community to create open source chatbots that integrate with Mattermost to accelerate DevOps and DevSecOps workflows, and we received many amazing submissions! We gave away $10,000 in prizes, including $6,000 cash to our top contributors.

How our customers are innovating through the pandemic

“Pandemic response experience” is not the first line you’d expect to see on a CIO’s resume. As a deadly new virus spread across the world in recent weeks, however, IT leaders everywhere have been scrambling to ensure their employees stay safe, connected and productive. At the same time, we all need to protect top line revenues, ensure the customer experience doesn’t miss a beat, and avoid any disruption to customer operations.

Helping Your Remote NOC Teams Work Better Together

In light of COVID-19 related office closures, one thing we’ve seen and heard repeatedly is the “abandoned NOC.” People that are responsible for finding, escalating and resolving problems in your infrastructure and applications quickly are now having to work very differently. Two-minute hallway conversations are replaced with time-consuming emails, Slack, and virtual calls.

Introducing the Calico eBPF Dataplane

eBPF is a hot topic right now; most of the infrastructure-focused conferences and events have included talks on eBPF over the past year, which is creating a lot of interest in the technology. You might be wondering what eBPF is. eBPF stands for “extended Berkeley Packet Filter” which is a feature in modern Linux kernels that allows you to write mini-programs that are attached to low-level hooks in the Linux kernel, that execute based on certain events (e.g. filtering network traffic).

How Strong Are Your IT Relationships in Times of Uncertainty?

It’s become fairly difficult these days not to feel uncertain about the future. And in the IT industry, we hear news of new mergers and acquisitions on a regular basis. HCL acquired Bigfix from IBM last year. VMware acquired Pivotal, and then doubled down in its acquisition of Carbon Black. And more recently, Broadcom entered the game and is purchasing Symantec. All of this in one year!

Kubernetes Logging and Monitoring Explained

Most enterprises already have a reliable logging and monitoring system in place, so why should you worry about it in the context of Kubernetes? Well, traditional logging and monitoring tools are designed for stable infrastructure and application deployments. Cloud native environments, on the other hand, are highly dynamic. The IT world has changed and so must your toolkit.

Meeting customer support SLAs on Freshdesk using proactive alerting and escalations with Zenduty

As businesses close more deals and add more accounts, it is still imperative for businesses to maintain their SLA levels and resolve customer support tickets within SLA timeframes. Having a solid support team is great, but supporting hundreds or thousands of users in the most efficient, cost-effective way while maintaining SLAs continues to be a challenge for the majority of companies. An SLA policy ( service level agreement) lets you set standards of performance for your support team.

What is Podman? Docker's successor?

What is Podman? Well, we will start by saying that Podman is a container engine developed by RedHat, and yes, if you thought about Docker when reading container engine, you are on the right track. Podman wants to be the alternative to the well-known container Docker engine, but you may wonder: what does RedHat offer through Podman? Why should I switch to Podman? Is Podman the replacement for Docker or just another competitor?