Operations | Monitoring | ITSM | DevOps | Cloud

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Empowering Help Desk Professionals to Proactively Solve End User Problems

Help desk technicians form the front line of support in identifying, troubleshooting, and preventing end user performance issues (and costly downtime) for key applications and services. They need to quickly identify the scope of the issue and route the critical details required to fix the issue – fast. Goliath Technologies increases the troubleshooting and remediation abilities of help desk technicians by placing a vast array of tools at their fingertips.

PagerDuty Microsoft VSTS Integration Installation and Test Video

View this installation and test video to learn how to enable and test out the PageDuty Microsoft Visual Studio Team Services Integration. Code, own, and manage your application better. Accelerate service delivery, reduce delivery cycle times, and improve visibility across all of your services and Azure infrastructure.

We've come a long way together ... Icinga turns 9

Born to be wild. We’ve been busy with bringing Elasticstack integration into full shape with the Icinga 2 feature and the corresponding Icinga Web 2 module. Both of them were thankfully funded and sponsored by VW. Elasticsearch 6 support is sponsored by a customer too, this will hit 2.9 later in June. Earlier in 2017 we’ve also released the Logstash output for Icinga.

PagerDuty Helps Microsoft Azure and Visual Studio Customers Manage Incidents in Real Time and Migrate Confidently to the Cloud

SAN FRANCISCO – May 7, 2018 – Today at Microsoft Build 2018, PagerDuty, a global leader in digital operations management, announced integration of PagerDuty’s real-time operations management platform with Microsoft Azure and Visual Studio Team Services, Azure’s integrated suite of DevOps services.

MTTD vs. MTTF vs. MTBF vs. MTTR

Development and operations (DevOps) teams must measure their day-to-day progress. Otherwise, these teams won’t know how they are performing at a given moment. Worst of all, DevOps teams that lack data-driven insights risk falling behind, missing service-level agreement (SLA) requirements and encountering various service problems that could put a company, its employees and its customers in danger.

Uptime and Response Time Graphs

As one of the most requested features we are happy to officially introduce the Uptime and Response time graphs. Setting up an uptime graph requires zero configuration, it’ll be added automatically to your status page (for startup & business subscribers) and you can choose to hide it in the design page of your admin panel.

How We Used Jaeger and Prometheus to Deliver Lightning-Fast User Queries - Bryan Boreham

This talk comes from practical experience of running a cloud-based SAAS under Kubernetes for the last two years. Prometheus is good for the big picture view of how things are running, while Jaeger acts like a microscope on the internal workings of your system.