Nowadays, organizations can’t afford to ship software with a terrible end-user experience. Doing so is begging for your current customers to become former customers, since the competition is just a few clicks away. In today’s post, we’ll give you seven practical tips you can adopt right away to improve the end-user experience of your sites and apps so your customers remain your customers.

For many businesses, one of their ultimate goals is to provide excellent services to their customers. But what about the employees facilitating the customer experience? Today’s employees are more reliant than ever on technology to help them do their jobs effectively, which in turn enables them to better serve external customers. And let’s face it, employees are customers, too. How can companies provide a positive employee experience with the technology they use daily?

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

Recently, I was asked to comment on “…what skills IT practitioners should plan to learn or improve as we head into 2021.” While a few of those thoughts appeared online I wanted to provide a bit more detail and context here. Before digging in, you should know I’ll answer this question twice. The second answer will be the IT-centric one everyone expects to hear. But the first answer is, in my opinion, more honest, accurate, and relevant.

Emerging technologies impact many areas of an organization, but their impact on staffing is often overlooked. It would be ideal for public sector organizations, and state governments, in particular, to be able to adopt new technologies and hire the appropriate staff quickly and easily to optimize operations. State government managers face barriers such as a lack of budget, limited resources, minimal training, and unclear priorities—impeding speedy adoption.

The server operating system (OS) is dominated by two companies. Red Hat, the first one, dominates the open-source server market. While Windows, the second one, dominates the closed-source market. According to a 2018 study by T4, Microsoft controls 47.8% of the industry share, whereas Red Hat controls only 33.9% of the market. The remaining 18.3% is controlled by alternative server OSs. Windows server monitoring has become a hot topic.

If you have a website, you should know about search engine optimization (SEO) and page speed. You may even have wondered about balancing page speed vs. SEO. From a user perspective, page speed matters to you personally because you get frustrated when you click a link and nothing appears to happen or when it takes ages before any information appears. But does it matter when it comes to SEO? Good question.

With DigitalOcean Monitoring, you can collect metrics for visibility, monitor Droplet performance, and receive alerts when problems arise in your infrastructure. Many users often want to extend this infrastructure monitoring with application-level monitoring. This means debugging issues requires expertise, familiarity with your product and infrastructure, and often the involvement of many people in various fields—all to chase down a single problem.

A cloud-first strategy can feel like a big jump from traditional setups. One of the benefits of a hybrid or on-premises strategy is you feel like you’re in control. You and your team know where your critical servers live. You can touch them. Your team understands your security processes, and you can easily verify security personnel follow them. Those are all significant benefits. However, a growing number of software teams are choosing to move to cloud-first strategies.

If you’re already using or planning to use AWS Lambda to run code without provisioning or managing servers, you’ll want to monitor your serverless applications with the new SolarWinds® AppOptics™ Lambda forwarder and APM agents. If you’re not using AWS Lambda, here’s what you need to know—it’s an event-driven, serverless computing platform by Amazon Web Services.