We’re back! That’s right, we have a new episode of Exception Perceptions to share with y’all. This is part 2 of of our Star Wars series, and this time we’re talking all about using errors to better understand user behavior.

Complex distributed systems run just about every service imaginable. Healthcare systems that monitor patient health, security systems, and financial systems are all mission-critical. Downtime, or lack of availability, loses money and can even put lives at risk. These systems must be monitored. Many measurements are useful to keep systems running with as little downtime as possible. One of those is Mean Time To Recovery. (MTTR.)

We live in a world of big data, where even small-sized IT environments are generating vast amounts of data. Once an organization has figured out how to tap into the various data sources generating the data, and the method for collecting, processing and storing it, the next step is analysis.

Company Also Provides Actionable Messages for Microsoft Office 365 Users in IT Service Desk Teams.

Many enterprises are at the brink of digital transformation, which entails adopting new technologies that process a sea of both personal and enterprise-level data. Despite a surging number of innovations to prevent evolving cyber threats from hijacking that data, the sheer number of successful, high-profile data breaches and attacks recently highlight the insufficient security practices of organizations around the globe.