Operations | Monitoring | ITSM | DevOps | Cloud

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Introducing Zia, the conversational virtual support agent for ServiceDesk Plus

Have you ever felt that having an extra set of hands in your service desk could relieve you of those trivial tickets? Have you ever wanted someone who could respond to questions when you’re busy putting out fires in your IT, or someone who could help an end user fix their printer when you’re midway through a change implementation? But then, there are always budget constraints that prevent you from getting the extra help you need, right?

Monitor Microsoft Hyper-V with Datadog

Hyper-V is a hardware virtualization platform used to create and run virtual machines on Windows host systems. Hyper-V allocates resources from the physical hosts it runs on to the virtual machines it creates. If those resources are spread too thin, virtual machines may encounter slow performance and startup failures. With our new integration you can monitor the health of every layer of your Hyper-V stack: physical hosts, virtual machines, and all of the applications and services running on them.

Cloud Comparison: Oracle, IBM, Alibaba

Each year we eagerly await the publication of the RightScale (now Flexera) State of the Cloud report to see which technologies and players are trending in the cloud ecosystem. In this year’s report (2019) one of the interesting takeaways is that in 2018 public cloud spending grew three times faster than private cloud and companies intend to spend almost 25% more on public cloud in 2019 than they did in 2018.