Believe it or not, there is a difference between incident closure and incident resolution. Incident closure ensures a problem has been addressed. Comparatively, incident resolution goes a step further by ensuring an incident is closed and all stakeholders are satisfied with the end results and agree with the incident closure.
DevOps is no longer just about breaking the silo between developers and operations. That’s why every manual operation in your delivery pipeline needs to be evaluated to determine if it can be automated. Database changes are indeed a tedious process and therefore deserve to be considered in your DevOps implementation.
Network Monitoring is essential for every network administrator. It determines how effective your IT team is at solving problems or even completely eliminating them. Even small organizations need visibility of what is happening within their network environment. This includes the ability to know what is happening with their servers, network infrastructure and the traffic that flows across the network and all connected network devices.
Netmon’s complete Network Monitoring Solution can also be used as a centralized SYSLOG and Windows Event Log Server where you can quickly look through many Servers, Workstations or other Network devices’ SYSLOG and Event Log information without having to log into each individual device to see the same information.
Uptime’s transaction checks can continually monitor important functionality of your site. Specific steps within a Transaction Check can monitor nearly anything you have a test case for. So, this check is as good as the steps you configure for it. You can think of it as the first response or notification that a portion of critical infrastructure is down.
Bug tracking is hard. Once more for your boss in the back. Bug tracking is hard! The support agent to developer handoff is a crucial yet an easily mishandled exchange. That’s bad news if you’re striving for low time-to-resolution targets and happy customers. Luckily, Atlassian and its app vendors provide an array of tools that can help you automate your bug resolution workflows to improve speed, consistency, and communication.
