Operations | Monitoring | ITSM | DevOps | Cloud

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Best Practices for Incident Resolution

Believe it or not, there is a difference between incident closure and incident resolution. Incident closure ensures a problem has been addressed. Comparatively, incident resolution goes a step further by ensuring an incident is closed and all stakeholders are satisfied with the end results and agree with the incident closure.

Selenium based functional testing & transaction monitoring

This functionality was frequently requested by our users and now we finally have it - automated synthetic monitoring using real browser! It allows you to periodically simulate user interaction with you web application by entering form fields, submitting forms, clicking links and buttons, etc. For list of currently available browser commands please visit our "Quick reference" section.

GalaxZ18 Opening Keynote - Greg Stock, Chairman & CEO, Zenoss

Zenoss Chairman and CEO Greg Stock kicks off GalaxZ18 with an inside look into the company’s breakthrough journey as an IT infrastructure management company. Through digital transformation, cloud evolution, and an intelligent IT operations management (ITOM) platform, Zenoss provides IT monitoring solutions to manage any enterprise IT infrastructure.

Network Monitoring Comparison - Solarwinds and Netmon

Network Monitoring is essential for every network administrator. It determines how effective your IT team is at solving problems or even completely eliminating them. Even small organizations need visibility of what is happening within their network environment. This includes the ability to know what is happening with their servers, network infrastructure and the traffic that flows across the network and all connected network devices.

Configuring SYSLOG / Event Log on a Windows Device

Netmon’s complete Network Monitoring Solution can also be used as a centralized SYSLOG and Windows Event Log Server where you can quickly look through many Servers, Workstations or other Network devices’ SYSLOG and Event Log information without having to log into each individual device to see the same information.