Are Your Customers Satisfied with Their Web Application Experience?
In today's digital business era, it's true when people say ‘The customer experience is even surpassing price and product as the biggest brand differentiator.' eG Enterprise is a digital experience monitoring solution that measures the customer experience on web sites and web applications in real time.
Watch this short video and learn how eG Enterprise uses Real User Monitoring (RUM) monitors the user experience of end users as they access websites and web applications. Understand if there's any page load slowness or JavaScript errors. Know which users are affect, where, when and why. Measure customer satisfaction by tracking the Apdex score of user transactions.