eG Innovations brings a unique AIOps-powered approach to IT Service Management (ITSM) and IT Operations Management (ITOM) cycles for managing digital workspaces. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.

The Digital Operational Resilience Act (DORA) is a European Union legislation designed to enhance the digital operational resilience of financial institutions and their critical third-party ICT (Information and Communication Technology) service providers. DORA has two primary objectives.

With countless companies delivering their services digitally, reliability and performance are more important than ever. Whether you want to keep your website running 24/7 or ensure your application is responsive to user actions, you need a dependable way to measure your services’ performance and ensure they meet your requirements and those of your customers. Central to this is SLO (Service Level Objective). SLOs are targets that outline the expected performance of a particular service.

Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.

Everyone within an e-commerce business knows that the stakes are high during peak shopping events such as Black Friday, Christmas, and many other holiday seasons. Periods like these are make-or-break for your revenue. Application performance is the key to success. A slow e-commerce website, stalled transactions, or unanticipated downtime invariably leads to frustrated customers, lost sales, and long-term damage to a brand’s reputation.

Today I will cover how to deploy the eG VM Agent via Microsoft Endpoint Manager’s Intune so that you can monitor your Windows 365 Cloud PC desktops.

Azure Virtual Desktop (AVD) is a powerful and increasingly popular solution that allows businesses to provide secure, scalable, and cloud-based desktop virtualization, usually without the overhead of on-prem infrastructure. However, many organizations underestimate the importance of monitoring, leading to performance, compliance, and cost issues. Today, I will debunk several common myths surrounding AVD monitoring and explain why a proactive approach can save you time, stress and billing costs.

Here’s a quick TL;DR version in terms of the differences.

Today I’ll give a brief overview on monitoring and troubleshooting Nerdio, a.NET application, popular with MSPs (Managed Service Providers) and enterprises using Microsoft Azure Virtual Desktop (AVD). Nerdio is a cloud-based application used by administrators to automate the deployment and management of virtual desktops in Azure.

Core Web Vitals are a set of performance metrics introduced by Google to help website owners and developers improve the user experience. These metrics are: “Core Web Vitals are a set of real-world, user-centered metrics that quantify key aspects of the user experience.” — Google.